Sale Co-ordinator- Print and Packaging

Sales Coordinator

Location:

Mansfield (Office Based)
Salary: £24,700 – £26,500 (dependent on experience)
Full-Time | Permanent
Monday to Friday | 8:30am – 5:00pm (38.75 hours per week)

An exciting opportunity has arisen for a motivated and customer-focused Sales Coordinator to join a fast‑paced ecommerce and sales environment.

This role is ideal for someone with previous customer service or sales experience who thrives in a busy office setting and enjoys building strong relationships with customers and suppliers. You’ll play a key role in ensuring orders are processed smoothly and customers receive an outstanding service experience.

• Responding to incoming telephone and email enquiries in a professional and timely manner
• Processing ecommerce orders and coordinating with warehouse, couriers and suppliers
• Keeping customers updated on stock availability and delivery timelines
• Raising purchase orders for non-stock and direct delivery items
• Building strong working relationships with both customers and suppliers
• Supporting smooth day‑to‑day sales operations

• Previous experience in customer service or sales
• Confident and professional telephone manner
• Highly organised with strong attention to detail
• Competent IT skills including:
  • Microsoft Outlook
  • Microsoft Excel
• Experience using Sage 200 Accounts is preferred (but not essential – full training provided)
• Positive attitude and willingness to learn

• Competitive salary (£24,700 – £26,500 DOE)
• 30 days holiday including bank holidays
• Company pension
• On‑site parking
• Full training on systems, products and processes
• Stable, permanent position in a supportive team environment

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