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Store Colleague

Job in Mansfield, Nottinghamshire, NG18, England, UK
Listing for: Pets at Home
Full Time position
Listed on 2026-01-11
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below

Store Colleague – Mansfield*

Overview

We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.

Responsibilities
  • Exceed customer expectations and uphold top pet care standards.
  • Ensure excellent operations and build strong customer relationships.
  • Deliver personalised and attentive service to every customer.
  • Work with a team to achieve retail targets.
  • Be available at weekends and evening shifts, including bank holidays.
Qualifications
  • Outstanding customer‑service skills.
  • Strong verbal and written communication abilities.
  • Problem‑solving skills.
  • Eagerness to learn and develop professionally.
  • Team working and collaboration.
  • Flexibility to work shifts that may include evenings, weekends and bank holidays.
Benefits
  • Attractive rates of pay
  • Paid holidays
  • Additional leave for birthdays and special occasions
  • 20% colleague discount in Stores
  • Discretionary annual bonus scheme
  • Access to other discounts and benefits
  • Opportunity to do charity work in your local community
  • Career progression
Additional Information
  • We may close this vacancy earlier than the specified closing date should we receive a sufficient number of applications.
  • Our preferred method of contact is via email.
  • To ensure you receive our communications, kindly check your junk or spam folder regularly.
About Us

At Pets at Home, we understand and care for pets, and we value diversity, inclusivity, and the bond between pet and owner.

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