Claims Administrator

Claims Administrator - Mansfield - £27000

Chase & Holland are thrilled to be exclusively recruiting for a fantastic family run business in Mansfield. This is an organisation that is proud to deliver customer service excellence with the delivery of technical and innovative solutions. We're looking for a Claims Administrator to join on a full-time permanent basis. You will primarily be responsible for supporting the organisation with all associated administration.

• 25 days holiday plus BH increasing with service.
• Paid overtime available.
• Free on-site parking.
• Pension.

• Set up and maintain electronic and manual job files, ensuring all client instructions are accurately recorded.
• Manage job data, key dates, and Work in Progress in the system.
• Prepare daily worksheets and documentation for site visits.
• Coordinate with technicians, site staff, and external providers to ensure smooth scheduling and accurate information sharing.
• Assist in staff deployment to ensure adequate on‑site and off‑site coverage.
• Follow procedures for disposal and recycling, maintaining compliance with policies.
• Record phone call information and ensure timely updates to job files.
• Identify process improvements to enhance efficiency and service delivery.
• Undertake training and support development of skills and knowledge within the role.
• Maintain professionalism and confidentiality in all customer and company interactions.

• Proven administrative experience within an empathetic and professional manner.
• Adaptable to support across the wider business.
• Able to perform in a fast‑paced environment.
• Confident handling sensitive and confidential information.
• Excellent customer service skills.
• Excellent problem solving skills.

If you are interested in finding out about this exciting

Claims Administratoropportunity, please click 'apply now'.

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire