HMCTS - Court Usher- Band F

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice that provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

This temporary court usher role is based in Mansfield and will be working at Nottingham Crown Court for the initial period until March 2026, with possible extension while a permanent usher is recruited.

£12.21 per hour for the first 12 weeks, increasing to £12.95 per hour thereafter.

Monday to Friday 9am to 5pm, 37 hours per week.

• Greeting members of the public.
• Liaising with judiciary, witnesses, jurors and other court users with professionalism.
• Basic admin duties, data entry, dealing with queries, preparing juror packs in preparation for trials.
• Walking jurors to and from court whilst remaining socially distanced.
• Preparation of court rooms.
• Providing support to all users of the courts, for whom it may be their first time.
• Filing.
• Post room duties.

• Good strong basic admin experience.
• Good working knowledge of Microsoft Word, Excel and Outlook.
• Excellent communication skills both written and verbal.
• Ability to remain calm in potentially difficult situations.
• Ability to remain professional at all time and converse with a variety of court users.
• Excellent customer service skills.

Holiday pay, pension scheme and full training will be provided.

Please apply online with your current CV in WORD format. You will be required to pass an Enhanced DBS check and provide details of 3 years of references.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

We welcome applicants from all backgrounds. All decisions are made without reference to ethnicity, gender, age, disability, faith, sexual orientation or any other protected characteristic.