Housing Assistant, Administrative​/Clerical

We’re working with a respected housing provider seeking a Housing Administrator to join their Housing Management team on a temporary 5-month contract. This is an excellent opportunity for someone with strong organisational and customer service skills to play a key role in supporting tenants and communities.

The Role

As a Housing Administrator, you’ll provide essential support to the Tenancy and Estates team, ensuring an efficient and effective housing management service.

Your day-to-day duties will include:

* Managing appointments, estate inspections, housing surgeries and new tenant visits.

* Administering mutual exchanges, successions, tenancy assignments and permissions.

* Handling customer enquiries by phone, email and in person, providing accurate housing advice.

* Supporting Housing Officers with inspections, safe and well checks and tenancy visits.

* Maintaining housing records, data and performance information.

* Assisting with sheltered scheme reviews and wider housing projects.

* Providing general administrative support, including correspondence, reports and minute taking.

About You

We’re looking for someone who:

* Has excellent communication and interpersonal skills.

* Can effectively prioritise and manage a varied workload.

* Is confident using Microsoft Office and housing management systems.

* Has experience working in a customer service or office-based environment, ideally within housing or the public sector.

* Understands key social housing issues and their impact on residents.

A full UK driving license and the ability to travel across the district are essential