Member Assist Cart Attendant

Base pay range

$16.00/hr - $23.00/hr

We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression.

• You are responsible for ensuring members see a well-kept parking lot, helping members with their purchases, and ensuring carts are ready and available.
• You assist members by helping them load their vehicles and support creating a great member experience. You will be on your feet and on the go in all weather conditions.
• In the member assist – cart attendant role, you maintain a positive attitude, greet and thank members, and provide exceptional customer service across the club as needed.
• Maintain a clean, neat, and member-ready area; assist with transporting items; locate and organize merchandise; and ensure availability of carts/flatbeds.
• Comply with company policies, procedures, and standards of ethics and integrity; follow the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities by collaborating with managers, co-workers, customers, and other partners; identify priorities, deadlines, and expectations; communicate progress; and adapt to change and feedback.
• Ensure club pickup orders are fulfilled by notifying members of delays, informing them when products are unavailable, offering alternatives, and ensuring products are prepared for pickup.

Ensure club pickup orders are filled by contacting members to notify when pickup is delayed; inform members when products are unavailable; offer alternatives; ensure items are dispensed when members arrive for pickup; resolve member issues and concerns; and promote the company’s products and services.

Maintain safety of the facility by conducting safety sweeps; follow procedures for handling merchandise; and report unsafe situations to management.

Provide member service by acknowledging the member and identifying needs; assist with purchasing decisions; process purchases; assist with payments according to policy; use cash registers; locate and organize merchandise; zone designated areas; resolve member issues; promote products and services; maintain availability of carts/flatbeds; assist with transporting items; and maintain parking lot cleanliness.

Comply with company policies and standards of ethics; implement related action plans; and apply these in executing business processes.

Live Better U is a company-paid education benefit program for associates in Walmart and Sam’s Club facilities, with programs ranging from high school completion to bachelor’s degrees.

• Health benefits include medical, vision, and dental coverage
• Financial benefits include 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes; eligibility varies by job classification and tenure
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

The hourly wage range for this position is $16.00 to $23.00. Additional compensation in the form of premiums may be paid in certain circumstances. Premiums may depend on schedule, facility, season, or work performed.

Minimum Qualifications
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Entry level

• Part-time

• Management and Manufacturing
• Retail

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