General Manager

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Buff City Soap | Mansfield

Salary:
Competitive base + performance bonus

Schedule:

Full-time (40+ hours/week
- Weekends Required
)

Buff City Soap is seeking a proven, hands‑on General Manager to lead a high‑volume market that requires strong leadership, financial discipline, and operational ownership.

• Full ownership of store performance, including weekly revenue of goals
• Analyze and manage sales reports, labor models, KPIs, and P&L statements
• Execute action plans to meet or exceed revenue, labor, and margin targets
• Identify performance gaps and correct them proactively

• Hire, train, coach, and develop a high‑performing management and hourly team
• Create clear expectations, routines, and accountability at all levels
• Conduct performance reviews and corrective action when necessary
• Build a culture of ownership, consistency, and professionalism
• Reduce turnover by leading with structure and clarity

• Ensure exceptional guest experience through execution and team coaching
• Maintain brand standards for cleanliness, production, safety, and merchandising
• Oversee inventory, ordering, raw materials, and finished product levels
• Lead by example during high‑volume periods with calm, confident leadership
• Ensure compliance with all operational and safety standards

• Manage independently while communicating effectively with ownership/leadership
• Make sound decisions without needing constant direction
• Hold yourself and your team accountable for results
• Represent Buff City Soap’s values and standards at all times

• 5+ years of General Manager or senior operations leadership experience
• Proven experience managing a high‑volume business ($50K+ weekly revenue)
• Strong understanding of KPIs, labor control, forecasting, and financial reports
• Experience leading, developing, and retaining large teams
• Ability to work in a fast‑paced, hands‑on environment
• Strong organizational, delegation, and problem‑solving skills
• Comfortable using POS systems and business reporting tools
• Reliable transportation and schedule flexibility

• Ability to stand and move for extended periods
• Ability to lift up to 50 lbs
• Must work a minimum of 40 hours per week
• Willingness to work mid and closing shifts based on business needs
• Must not be sensitive to fragrances

• You are looking for a shift leader or assistant manager role or have never been a General Manager
• You need constant direction or micromanagement to be successful
• You have not managed a high‑volume operation with real financial accountability
• You avoid difficult conversations or accountability with team members
• You struggle with time management, delegation, or follow‑through
• You are seeking a short‑term role rather than a long‑term leadership position
• You prefer managing tasks more than managing people and results

• Competitive compensation with performance‑based bonuses
• Medical, dental, and vision insurance options
• Paid time off
• Employee product discounts

If you are a disciplined operator who knows how to build teams, drive performance, and take full ownership of results, we want to hear from you.