Inside Sales Representative

Position Overview

The Inside Sales Representative serves as a key liaison between dealers and internal teams.

You’llbe supporting dealers across the country, keeping orders flowing, and helping our sales team stay sharp. If you enjoy staying organized, solving problems, and being the steady hand that keeps processes running smoothly,you’llthrive here alongside a fun and collaborative team.

At Winchester Safes, no two days are exactly the same.

While experience matters, mindset matters more.

We’relooking for someone who is eager to learn, willing to jump in, and motivated to master the details. Ifyou’reorganized, coachable, and ready to take ownership of your responsibilities,we’llgive you the tools and support to succeed.

• Own the dealer order process from entry through shipment confirmation
• Ensure orders are entered accurately
• Communicate confirmations, shipment details, and tracking information proactively
• Coordinate cross-functionally with operations and warehouse to prevent delays
• Identify and resolve discrepancies before theyimpactfulfillment
• Vet and verify new dealer accounts thoroughly, ensuring complete andaccuratedocumentation
• Set up new dealer accounts efficiently and provide all necessary pricing and product information
• Maintain organized, audit-ready records of all dealer activity
• Compile andmaintaindata for monthly, quarterly, and annual sales reviews
• Serve as reliable backup for reporting when leadership is unavailable
• Anticipate needs and proactivelyassistwith sales initiatives and projects
• Contribute to continuous improvement of internal processes

• Build andmaintainprofessional relationships with existing and prospective dealers
• Respond promptly and accurately to inquiriesregardingproducts, pricing, and promotions
• Stay informed on product offerings, inventory status, and updates
• Communicate customer feedback and trends to leadership

• Execute tasks with precision and strong attention to detail
• Manage multiple priorities while understanding the difference between urgency and importance
• Maintain organized files, documentation, and communication records
• Take ownership of responsibilities without constant oversight
• Uphold high standards of accuracy, responsiveness, and follow-through

• Strong attention to detail and accuracy
• Excellent time management and prioritization skills
• Professional written and verbal communication
• Ability to manage multiple tasks, knowing the difference between urgency and importance
• Relationship-building mindset
• Problem-solving ability
• 2+ years inside sales, sales support, or account coordination experience preferred
• Outdoor industry experience preferred but not mandatory