Lead Aide- Mind & Memory

The Village at Willow Crossings, 25 Cobb Street, Mansfield, Massachusetts, United States of America

The Village at Willow Crossings is looking for a Lead Aide- RCA/HHA for our Mind & Memory neighborhood.

We are looking for a Lead Aide (RCA or HHA) to join our team! As part of the Benchmark resident care team, you will be responsible for providing the highest degree of quality care and services to a consistent group of residents and their families as well as leading the assigned tasks of the other aides on your shift.

• Reports shift updates in communication log ensuring reporting of all incidents to the nurse, all incidents and accidents appropriately and all unsafe and hazardous conditions/equipment immediately
• Checks ADL books for signatures and completion of care
• Acts as lead in an emergency (e.g., elopement, fire, disaster, etc.)
• Participates in conducting environmental safety rounds as assigned
• Responds to resident/family requests in a timely manner
• Meets customer service standards in a friendly, helpful, courteous manner with resident and family satisfaction serving as the first priority
• Reviews staffing and schedules to ensures appropriate staffing coverage on shift per the variable staffing model and contacts alternative associates as needed to fill staffing vacancy
• Participates in weekly resident tracking meetings as available
• Reports all resident care changes or increased needs to supervisor

• Must have current certification as a nursing assistant or have successfully completed the certified home health aide or homemaker/personal care homemaker training program
• CPR Certificate and First Aid as required by state regulations (if no regulation exists then per Benchmark policy within six months of hire date)
• High School education preferred and may be required by state regulations
• Flexible Schedule- willing to work on weekends and holidays.

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match*
• Tuition Reimbursement Program*
• Vacation and Health & Wellness Paid Time Off*

* Eligibility may vary by employment status

The Village at Willow Crossings, 25 Cobb Street, Mansfield, Massachusetts, United States of America