Applications Engineer - Warranty

Job Summary

Nidec is the world's No.1 comprehensive motor manufacturer handling "everything that spins and moves", from miniature to gigantic. We are a global enterprise of over 300 subsidiaries and affiliates, producing commercial, industrial, appliance motors and controls. Our products include high‑efficiency motors used in water treatment, mining, oil and gas, power generation, and commercial applications such as pools, condensers, cooling towers, and large refrigeration units.

With over 140,000 employees worldwide, Nidec continues to innovate in motors for everyday life and robotics.

Shift: 1st Shift (Monday – Friday, 8:00 am – 5:00 pm)

Work Location:

On‑site (Mankato, MN)
Starting Salary: $70,500 – $105,000 annually (bi‑weekly pay)

• Competitive Compensation with bonus opportunities
• Health and Wellness: comprehensive medical, dental, and vision coverage from day one
• Retirement Savings: 401(k) with 100% match on first 6% + 3% additional employer contribution
• Work‑Life Balance: generous PTO and holidays
• Education Assistance: tuition reimbursement and continuous learning opportunities

Investigate product failures, analyze data, and provide technical support to resolve product and warranty requests while enforcing the organization’s warranty policies regarding customer claims.

• Claim management: review, process, and manage warranty claims; communicate and enforce warranty policy with customers and other facilities.
• Root cause analysis: identify causes, analyze claim data, and troubleshoot repair of equipment failure; determine parts, components, and service needed.
• Cross‑functional collaboration: work closely with company and customer engineering personnel on technical matters and coordinate instructions.
• Technical support: provide expertise for warranty‑related issues, maintain up‑to‑date product knowledge, work from engineering drawings and specifications.
• Data analysis & reporting: track warranty trends, analyze impacts, and generate reports for management and customers.
• Continuous improvement: support initiatives to reduce warranty and improve reliability; support corrective action with other groups.

• MS‑Office and Oracle experience required.
• Excellent communication skills, both internally and with customers.
• Ability to travel when necessary.
• US Citizenship required for positions at the North Mankato facility.

Associate (AA) or Bachelor (BS) degree preferred, or relevant experience and/or training with rotating equipment.

CHECK US OUT ON YOUTUBE:

Nidec is an Equal Employment Opportunity (EEO) and Affidative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding EEO rights as an applicant, visit: http://www
1.eeoc.gov/employers/upload/

First Shift (United States of America)

Nidec will not accept unsolicited resumes from recruiters or third‑party agencies. No fee will be paid to third parties who submit unsolicited candidates. Pre‑approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted.