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Customer Service Representative
Job in
Mankato, Blue Earth County, Minnesota, 56006, USA
Listed on 2026-01-11
Listing for:
Global Channel Management, Inc.
Full Time
position Listed on 2026-01-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Global Channel Management is a technology company specializing in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience across multiple verticals. GCM understands the challenges companies face regarding the skills and experience needed to fill essential roles. Organizations aim to reduce training and labor costs while also requiring top talent for their teams.
QualificationsCustomer Service Representative requires 1+ years of experience.
The role involves:
- Handling calls, emails, and web chats
- Managing inbound and outbound communication
- Processing orders and billing
- Ensuring customers receive the best service through positive interactions via voice, email, internet chat, and social media, ensuring accurate order processing
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