Crew, Retail
Listed on 2026-03-05
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Job Requirements:
What You'll Be Doing
Greet guests with a smile and create memorable moments, whether you’re popping popcorn or helping with a guest concern. You’ll listen actively and communicate clearly. Use AMC’s POS system to handle transactions with speed, accuracy, and a smile. Engage in awesome sales techniques—suggestive selling, upselling, and merchandising—to boost the guest experience and loyalty card sign‑ups. Prepare tasty treats safely and efficiently because what’s a movie without popcorn?
Keep theatres, lobbies, and restrooms clean and welcoming. Follow instructions on safe use of all chemicals and cleaning materials. Check tickets and direct guests to their auditorium with a helpful and friendly attitude. Help enforce the movie rating system in a respectful and clear manner. Monitor auditoriums for picture and sound quality, lighting, audience behaviour, and potential piracy. Assist with opening and closing duties so every shift starts fresh and ends strong.
Jump in to support fellow crew members when needed—teamwork makes the movie magic happen. Help create an inclusive environment to ensure everyone feels welcomed, valued, and respected. Adhere to AMC Wardrobe 101 Standards, including black non‑slip shoes, black pants, an AMC‑provided shirt (where applicable), and any items required by local regulations. Maintain a professional and positive demeanor. Our team values fun, respect, and creating a welcoming atmosphere for all.
Uphold AMC’s standards by adhering to all Company Policies and Procedures.
What we need from you: must be at least 14 years of age. No experience is necessary—we’ll teach you everything you need to know! The role requires evening, weekend, and occasional holiday availability. Our theatres are open year‑round, so we value flexibility during busy times. Be a reliable teammate by showing up on time, willing to complete required training and certifications provided by AMC, and greet guests with a friendly, outgoing personality.
If you love people, this is the job for you! Ready to work in a fast‑paced, fun environment. A love for movies and a passion for creating a fantastic experience for every guest. Requirements to be performed, with or without reasonable accommodation: standing, walking, lifting, twisting, and bending on a frequent basis. Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor).
Instructions
Apply Online: (Use the "Apply for this Job" box below).-7
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).