Workplace Experience Coordinator NY; Bachelor Degree

Workplace Experience Coordinator - New York City, NY (Bachelor Degree Required)

Job

264467

Posted

06-Mar-2026

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Facilities Management

Location(s)

Manhattan - New York - United States of America, New York City - New York - United States of America

About the Role:

The Workplace Experience Coordinator role is at the forefront of delivering a positive, best-in-class office experience as a cultural ambassador, community advocate, and service leader.

As part of a "front-of-house" team, you will be responsible for providing excellent service and crafting a comfortable atmosphere by greeting visitors while supporting all employee-facing services.

This is a fully onsite Monday-Friday

Role 7:00AM-10:00PM (Typically an 8.5 hour day scheduled within these hours of operation with flexibility required when early or after-hours event support is needed).

What You'll Do:

● Enthusiastically greets employees and announces clients and visitors. Issues visitor passes. Receives and transfers incoming calls to appropriate parties.

● Provides coordination and support for delivery of workplace services like Reception, Switchboard Room Management, Mailroom Organization and package deliveries, A/V Support, Meeting and event management, Supplies restock on multiple floors, Supply ordering and inventory management, Meeting and events coordinatio, Equipment Care, etc.

● Maintains awareness of the workspace. Work closely with other vendors to maintain and safe and comfortable environment

● Responds to customer requests and feedback with accurate and detailed information according to specific requests via email, slack and in-person.

● Collects, sorts and distributes mail and packages from delivery locations to a central mail room as well as designated desk areas on-site.

● Follows security and emergency procedures as defined for the property. Responds to emergencies in a calm, efficient manner. Acquires appropriate assistance and makes appropriate notifications by operating procedures.

● Completes assigned project tasks using data analyzation to complete tasks or projects related to workplace organization based on client requirements

What You'll Need:

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

* Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

* Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

* Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

* Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.

* In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

* Extensive organizational skills with a strong inquisitive mindset

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity! This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, Vision insurance, generous PTO and more

New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $00,000 annually and the maximum salary for the Workplace Experience Coordinator position is $75,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience.

Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity,…