Chief Clinical Officer

Description

Job Title
:
Chief Clinical Officer

Department
:
Administration

• Direct Supervisor:
  Chief Executive Officer
• Tertiary Supervisor:
  Chief Executive Officer
• Chief-Level Supervisor:
  Chief Executive Officer

Supervises
:
Medical Director, Therapy Services Director, Crisis Director, Community Services Director, Recovery Services Manager, Director of Medical Services

Directs the clinical operations of the agency.

Salary Level $ Annual

The Chief Clinical Officer is responsible for providing clinical oversight, program planning, fostering superior quality client care, standardizing clinical protocols, developing clinical strategic goals, program expansion and contributing to the recruitment and retention of clinical staff. Ensures inter-departmental collaboration working closely with the Chief Financial Officer, Director of Operations, Director of Quality, Director of Marketing and Compliance Officer using a balanced and collaborative approach across the Pawnee Mental Health.

Partners with referral sources, state/federal agencies and trade organizations to ensure access to care, continuity of care, clinical integration and regulatory compliance. Promotes, explains, drives and enforces productivity standards across all programs of Pawnee Mental Health. Will possess a strong background in project management, clinical quality, and communication strategies. The Chief Clinical Officer is expected to prioritize overall agency’s best interests, be an active participant and advisor to the senior management team.

• Oversees the development, implementation, and monitoring of clinical standards for all clinical support employees, beginning within the hiring process and continuing through their entire employment to ensure clinical competency.
• Oversees clinical projects including project formulation, documentation, meetings, agendas, tracking and documentation and ownership of results and impact on Pawnee’s clinical operations.
• Identifies, facilitates, implements, and performs on‑going evaluation of new programs and service lines including formulation, documentation, meetings, agendas, tracking and documentation and ownership of results and impact on Pawnee’s clinical operations.
• In collaboration with others in leadership, develops clinical operations plans; communicates and continuously evaluates plans.
• Develops, plans and implements policies, and regularly updates procedures and protocols to support clinical and other client care services.
• In collaboration with others, regularly conducts annual review and revision of all clinical Policies and Procedure.
• Develops and supports internal controls to ensure that clinical policies and operating procedures are followed, necessary controls are effective and efficient.
• Works with Clinical Directors and Managers to ensure that clients have access to services in a timely manner.
• Verifies adherence of patient referral processes for specialty care, diagnostics and procedures according to health center program compliance standards.
• Develops partnerships, coordinates activities, reviews work, exchanges information, and resolves problems related to clinical competencies; this includes partnering with internal and external stakeholders to ensure highly effective and efficient care delivery that reduces cost, improves quality of outcomes and delivers an excellent client experience.
• Promotes the use and implementation of technology in the workplace in order to streamline operations, facilitate communications, and optimize work processes.
• Ensure clinical programs are in compliance with required standards established by regulatory agencies and agency policy.
• Acts as the Certified Community Behavioral Health Center Project Director for up to 50% of staff’s work time.
• Collaborate with clinical program directors to set measurable outcomes for clinical services, establish specific measurable goals and performance indicators, develop and/or revise tools to measure progress, regularly review progress, identify areas where programs excel, develop alternatives in areas that need…