Manager, Restaurant​/Food Service

What You'll Do

A Restaurant Manager provides ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The Restaurant Manager creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.

• Have an extensive knowledge of our restaurant’s food offerings and beverage program
• Assist the General Manager with staffing, training and development for all hourly front-of-house employees
• Ensure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and procedures
• Reinforce company rules at all times, including uniform, grooming and timeliness of employees
• Oversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staff
• Assist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statements
• Aid the General Manager in investigating and resolving guest complaints
• Oversee restaurant repairs and preventative maintenance to ensure optimum operational efficiency
• Ensure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff members
• Be a creative thinker who can run the restaurant while generating new sources of revenue
• Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
• Embody and deliver on exceptional service and hospitality

What we are looking for:

• 3 years of previous and relevant experience in a high-end, high-volume restaurant.
• Must be twenty-one (21) years of age or older.
• Possess a strong familiarity with food service regulations and proper food handling procedures
• Demonstrate strong operational skills and impeccably high standards of service.
• Must be able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic.
• Ability to communicate effectively with co-workers and guests.
• Proficient in Microsoft Suite:
  Outlook, Word, Excel;
  Open Table and Restaurant POS Systems
• Knowledge of Japanese cuisine is a plus!
• Must have a flexible schedule, available to work daytime, evening and/or weekend shifts.
• A valid Food Handler Card and a valid Alcohol Awareness Training Certificate.
  Must have upon hire.
• Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.
• Must be able to lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.

IDG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law