Business Systems Analyst

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ABOUT THE ROLE:

Skechers is a global footwear, apparel, and accessories company where you will see your work have an immediate impact from day one. Our applications analyst team is focused on maintaining existing applications and modernizing our tech stack to support the constant growth and daily needs of the Skechers business.
We are seeking a talented and highly motivated Business Systems Analyst to drive forward key initiatives and provide deliverables to business stakeholders using SDLC methodologies. As a BSA, you will analyze custom tools like our sales enablement application and become a Subject Matter Expert (SME) for various enterprise SaaS applications like our Contract Lifecycle Management and Document Management System. Your contribution towards Enterprise Applications will provide efficient solutions for business objectives and user needs.

This includes working with stakeholders, analyzing system problems, creating systems solutions, writing business/technical specifications and conducting quality assurance testing to implement computer systems requirements. You will also review, analyze and report on data from multiple internal and external sources.
Our team culture values innovative thinking, diversity, creativity, listening and working collaboratively with all team members

WHAT YOU'LL DO:
* Business Analysis & Requirements Definition
** Interacts directly with stakeholders (including executives) to gather business needs, input and output requirements, and evaluate processes and procedures.
* Interprets business requirements in order to determine solutions that meet user needs.
* Writes detailed business requirement documents, functional, technical, and integration specifications for use by developers.
* Creates workflow process diagrams, wireframes, mapping documents, ERDs, use cases, user stories, logical data models, and develops application documentation for record keeping and knowledge sharing.
* Research business problems and develops models to analyze and define effective solutions.
* Implements computer system requirements by defining and analyzing systems solutions to business objectives
* Process Improvement & Solution Design
** Identifies opportunities for improving business processes through systems and/or non-system changes.
* Identifies opportunities for automation and process efficiency using existing and new technologies.
* Implements computer system requirements by defining and analyzing solutions to business objectives.
* Project & Change Management
** Ensures that all projects and deliverables are delivered on time, within scope, and within budget.
* Performs risk management and escalates issues to management as needed.
* Develops and maintains detailed project plans, work breakdown structures, and resource allocation matrices.
* BUSINESS SYSTEMS ANALYST
** Monitors project progress against milestones and proactively identifies potential roadblocks or dependencies.
* Manages project scope changes through formal change control processes and impact assessments.
* Partners with cross-functional teams (Finance, Supply Chain, Operations, Digital, etc.) to align technology solutions with business strategy.
* Coordinates resource allocation and manages competing priorities across multiple concurrent projects.
* Coordinates with SaaS and third-party vendors for issue resolution, product enhancements, and release management
* Evaluates vendor roadmaps and release notes to anticipate system changes or impacts.
* Tracks and reports on project metrics, KPIs, and deliverable quality to ensure continuous improvement.
* Facilitates stakeholder communication through regular status reports, dashboards, and executive briefings.
* Provides change management and training support for end users and maintains training documentation.

Testing, Validation & Support
* Validates results through quality assurance testing and coordinates user-acceptance testing.
* Provides production support for business end users and IT stakeholders.
* Performs data analysis using data from various platforms for cleansing, mass updates, and report creation.
* Uses JIRA/Confluence to document requirements, workflows, issues, and test cases.
* Communication & Stakeholder Management
** Communicates articulately and succinctly with stakeholders and IT partner
* Creates executive-facing summaries, presentations, and other forms of communication to report on project progress, risks, and outcomes.

WHAT YOU'LL BRING:
* Bachelor’s degree in computer science, information systems, or related field (Equivalent experience is acceptable).
* 5+ years of work experience in business systems analysis.
* Experience supporting full Agile and Waterfall software development life cycles (including understanding business processes, gathering user requirements, design, testing, deployment, and training).
* Knowledge and hands-on creation of key…