Experienced Veterinary Receptionist - Northlake Veterinary Hospital

Overview

For over three decades, Northlake Veterinary Hospital has defined comprehensive veterinary care in Mandeville, Louisiana. Since 1991, we have built a profound foundation of trust, reflected by our excellent 4.8-star Google rating from the community we serve. We pride ourselves on offering full-service medical support, encompassing diagnostics, advanced care, surgery, and urgent care, ensuring we are prepared for every aspect of a pet’s health journey.

If you are looking for a hospital where you can immediately step into a high volume of complex cases and grow your clinical expertise alongside six skilled veterinarians, this is the environment where you can truly do your best work. When you join Northlake, you become part of a committed network focused entirely on your success. We understand that career fulfillment comes from continuous learning and strong mentorship.

You will be supported in reaching your specific professional goals, whether that means pursuing credentialing as a technician, stepping into leadership, or simply deepening your clinical knowledge. Our network provides access to internal specialty consultations, dedicated continuing education resources, and programs designed to help every teammate feel respected, educated, and ready to advance in their career. The scope of medicine at Northlake Veterinary Hospital is highly robust, built to serve the critical needs of the Mandeville community seven days a week.

We operate with extensive hours, offering care from 7:00 AM to 8:00 PM daily, including dedicated urgent care hours on Sundays, ensuring a consistent flow of complex and emergent cases. Our dedication to pet wellness goes far beyond preventative visits, actively incorporating advanced care, thorough testing and diagnostics, and complex surgical procedures to provide definitive outcomes for our patients. You will be instrumental in delivering this comprehensive, high-level medical support.

Mandeville offers a desirable Louisiana lifestyle nestled right on the shores of Lake Pontchartrain. Located just across the Causeway from the New Orleans metropolitan area, you gain the benefit of excellent local living while still having access to world-class dining, culture, and entertainment just a short drive away. This community is known for its high quality of life, offering beautiful recreational opportunities and a welcoming environment perfect for individuals and families looking to set down roots in a scenic and supportive community while practicing high-quality medicine.

At Mission Pet Health, we do things a little differently. As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions:
  You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation: A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing:
  Comprehensive Medical, Dental, and Vision insurance, plus an Employee Assistance Program (EAP).
• Financial Security: 401k…