Flight Coordinator

Flight Coordinator

Location:

Manchester Freight Terminal – Manchester Airport, United Kingdom.

Hours:

40 hours – Rotating shift (shift starts between 4:30 and finishes up to 22:00).

Rate: £14.83 per hour.

Contract:

Full time – Permanent.

• Free meals.
• On-site parking.
• Full training and uniform.
• Employee Assistance Program.
• Free online health and wellbeing support.
• Pensions and Income Protection Schemes.
• Year-round access to virtual GP Service.
• Employee Discounts (also open to friends and family).
• 28 days holiday, inclusive of UK bank holidays, increasing with length of service.

• Act as an ambassador for Newrest, maintaining delivery of exceptional service and quality for in‑flight catering requirements to leading airlines.
• Conduct daily tasks in accordance with Newrest’s, client and civil aviation authority compliance requirements.
• Plan, coordinate daily tasks before the start of each shift and work with internal colleagues to meet daily deadlines.
• Ensure all in‑flight meals, special meals, beverages and equipment are assembled and loaded in accordance with client flight loading specifications and in‑flight orders.
• Ensure all completed carts/trollies are packed in line with airline standards, maintaining appropriate temperatures (hot/cold) prior to delivery.
• Seal all carts/trollies ready for dispatch, in line with CAA requirements.
• Effectively load airline food and catering supplies inside delivery trucks and at the aircraft.
• Guide catering vehicles airside and ensure safety protocols are followed during loading and off‑loading.
• Report any issues such as delays, shortages or damaged items to unit management immediately.
• Utilise effective communications to minimise delays and resolve any issues with sustainable solutions.

• Full UK driving license.
• Previous experience in airline catering, logistics or customer service preferred, but not essential.
• A team player who can effectively manage conflicting priorities in a fast‑paced environment without sacrificing quality.
• Good communication and interpersonal skills.
• Physically fit and capable of working at heights, indoors at fridge temperatures around 10°C, all outdoor weather conditions and fast‑paced environments.
• Lift and/or push up to 25 kg.
• Operational awareness with a good understanding of HACCP, COSHH, DDA, Food Hygiene, Health and Safety and DFT requirements.
• Must be flexible to work shifts as operations run seven days a week (including evenings and public holidays); you may be required to extend shifts depending on airside operational requirements.

As a Flight Coordinator you will be responsible for the accurate, timely and secure delivery of in‑flight catering services to aircraft. This role serves as the key liaison between Newrest and airline staff, ensuring that all food, beverages, equipment and special meal requests are handed over according to airline specifications and within tight operational timelines.