Outreach Support Worker; Housing

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Salary: £24,479pa + £1,000pa ECU Allowance

Manchester, Salford (agile working arrangements in place)

Permanent, Full time

Hours:

35 per week

Closing date: 27th February 2026

Interview date: 2nd March 2026

Interview location:
Greenbank site

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.

We’re looking for someone who can help enable clients to live independently in accommodation suitable to their needs and to maintain their home in the community. You'll help them to successfully build on skills that will support the client to access work, training or education and community-based activities. Further to this you’ll support clients to maintain and sustain financial inclusion, promoting and maintaining healthy lifestyles and engaging in meaningful activities.

• Using techniques such as coaching and strengths-based approaches to enable clients to develop emotional resilience, overcome barriers and take control of their lives.
• Taking a lead on liaising with external agencies, raising any safeguarding issues in an appropriate and timely manner.
• Involved in completing the Positive Behaviour plan, Support plan, Essential profile and Risk assessment for the customers.
• Workload and client numbers will be dictated by needs of the clients and demand for aspects of the service.
• Under direction from the Project Manager, self-management coaches outreach will support the project manager to ensure that all aspects of housing management, housing related support and enablement support is carried out to the highest level.
• Work as part of a team within supported housing and outreach services, providing high quality, personalised housing related support and enablement support to young adult clients on outreach basis with a diagnosis of ADHD and ASD and outreach clients with substance misuse issues.

• Knowledge and understanding of the needs of complex needs and vulnerable adults.
• Knowledge of the issues that can impact on the lives of clients: behaviour management, understanding diagnoses, leaving care and mental health.
• Experience of working in a supported housing environment or relevant social care setting.
• Experience of working with young people and vulnerable adults with complex support needs.
• Experience of working with statutory agencies and voluntary support services.
• Ability to drive and have access to a vehicle.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. xlqdzyr We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.