Well Coordinator

Living Well Coordinator - Housing

Salary: £35,435.97 per annum

Location: Wythenshawe, Manchester

Hours: 35 per week

Type: Permanent, Full Time

Are you passionate about helping people live well and thrive? Do you have experience supporting individuals and families with complex needs? If you’re ready to make a real impact in the Wythenshawe community, we want to hear from you.

WCHG is recruiting a number of Living Well Coordinators, both on fixed‑term contracts or as permanent positions. This is a rewarding opportunity to join our values‑driven team and deliver tailored support services that empower residents, improve wellbeing, and promote tenancy sustainment. Please note that fixed‑term positions will be contracted until 31st March 2027.

Working within a defined locality, you’ll be the key contact for tenants and residents who require more intensive, person‑centred support. From safeguarding and health challenges to financial difficulties or tenancy risks, you’ll coordinate multi‑agency responses and work collaboratively with both internal teams and external partners to help people overcome barriers and build brighter futures.

• Deliver high quality, trauma‑informed support to individuals and families
• Address issues such as tenancy breakdown risk, domestic abuse, mental health, hoarding, social isolation and poverty
• Coordinate support and interventions across agencies including social care, health, housing and the voluntary sector
• Develop and manage individual support plans, prioritising resilience and independence
• Support and coach individuals through complex circumstances, including safeguarding concerns
• Maintain accurate records, report outcomes and contribute to service improvement
• Act as a Designated Safeguarding Officer as part of a rota

• Experience working with vulnerable people with complex needs
• Confident in safeguarding procedures, tenancy‑related support, and collaborative casework
• Strong understanding of housing, health, domestic abuse, and welfare issues
• Excellent interpersonal and organisational skills
• Solution‑focused, emotionally resilient and empathetic
• Ability to manage a caseload and work both independently and in teams
• Comfortable using IT systems and maintaining detailed records
• A full UK driving licence is desirable

Sund 8th March 2026 (subject to change; advert may close early depending on applications received).

As an Investors in People Health & Wellbeing recognised employer we offer a wide range of benefits such as:

• 25 days annual leave, rising to 30 with length of service and subject to approval (option to buy and sell additional annual leave)*
• Enhanced leave options for maternity, paternity, adoption & shared parental leave*
• Enhanced pension scheme contributions
• Our Health Care Plan gives you money back for dental, optical, therapy costs and more
• Subsidised healthy living benefits i.e. gym membership or yoga classes
• Subsidised leisure learning benefits i.e. finance towards driving lessons or learning a new language
• Car lease scheme, Cycle to Work scheme*
• Volunteering days in the local community
• We offer a salary sacrifice pension option*
• Subject to eligibility criteria

Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

We are committed to investing in the health, wellbeing and development of colleagues, who are rewarded fairly and empowered to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice, where differences are recognised as strengths in delivering our purpose. WCHG operates anonymous recruitment selection practices. A disability confident employer, WCHG will work to make reasonable adjustments where possible throughout its employment processes.

Our purpose is to provide good quality homes and services to our customers and leaseholders, and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities.