Rent & Income Officer

We are recruiting for a Rent & Income officer to join a housing association in Manchester immediately, until the end of April. This is a full-time role, Monday to Friday offering hybrid working. The hourly rate is £19.50.Experience in rents/arrears/income in a social housing environment is essential to be considered for this vacancy.Your new companyYou'll be joining a respected Manchester-based housing association known for delivering high-quality services to residents across the region.

The organisation is committed to supporting communities, improving tenancy sustainability, and ensuring customers receive the best possible experience. Your new roleAs a Rent Officer, you'll be responsible for managing rent accounts, supporting tenants with arrears, and ensuring income is maximised across the housing stock. You'll handle queries, set up repayment plans, monitor accounts, and work closely with housing teams to maintain strong rent collection performance.

This role requires one day a week in the office, with the remainder carried out remotely. This is a temp contract until the end of April. What you'll need to succeed

• Proven experience in rents or income management within housing
• Strong understanding of arrears processes and tenancy legislation
• Confident communication skills when supporting tenants
• Ability to analyse rent accounts and take appropriate action

What you'll get in return

• Competitive hourly rate of £16.80
• Flexible working with only one day per week required on site
• Opportunity to work with a well-established housing provider
• Supportive team environment and meaningful work improving tenant outcomes

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at