Tenancy Support Worker

Location Multiple locations across Northamptonshire

Annual leave

Pension

Essential requirement You must be a driver with access to your own vehicle (this is non-negotiable)

Final date to receive applications

Final date to receive applications 06th March 2026

Are you looking for a challenging and rewarding role where no two days are the same? We’re seeking an enthusiastic Tenancy Support Worker to join our team as Maternity cover. This is a vital role working with vulnerable individuals who have experienced trauma, helping them move toward independent living while maintaining professional boundaries.

As a Tenancy Support Worker, your day will be varied, dynamic, and impactful. Here’s a glimpse of what you might do:

• Morning Tasks:
  • Conduct one-on-one key work sessions using tools like Outcome Star and WEMWBS to assess and support residents’ wellbeing.
  • Guide residents through practical courses on budgeting, understanding benefits, and landlord responsibilities.
• Assist new residents in settling into supported accommodation by completing paperwork, explaining house rules, and creating a welcoming environment.
• Signpost residents to relevant local services, from healthcare appointments to community resources, fostering their independence.
• Afternoon Duties:
  • Conduct risk assessments, ensure health and safety compliance, and handle safeguarding concerns, liaising with external agencies when required.
  • Provide advice and mediation for residents, using a firm but fair approach to build strong, professional relationships.
• Ongoing Support:
  • Motivate residents to manage personal responsibilities, like paying weekly personal charges, and coach them on maintaining their tenancy.
  • Encourage proactive steps towards independence while addressing any barriers they may face.
  • Help residents set up direct debits and complete grant applications to secure financial stability.

To excel in this role, you’ll need:

• Personal Qualities: Resilience, empathy, confidence, and a natural ability to stay calm under pressure.
• Professional
  
  Skills:
  
  Strong organisational abilities, attention to detail, excellent communication, and problem-solving skills.
• Attitude: A flexible, open-minded, and motivated team player who is eager to support others while maintaining professional boundaries.
• Practical Requirements:
  • Full driving licence (essential).
  • Knowledge of local services (advantageous).

• Impact: Be part of a team that transforms lives by empowering residents to overcome challenges and gain independence.
• Team Support: Work with a collaborative, supportive team where your efforts are valued.
• Growth Opportunities: Expand your skills in areas like safeguarding, mediation, and tenancy management.

• A full-time role with competitive benefits.
• Opportunities for training and development to grow your career.
• A chance to work on the road and not be tied to an office, helping residents across different locations.

If you’re resilient, proactive, and ready for a challenge, we’d love to hear from you. This role is perfect for someone who thrives on unpredictability, has a problem-solving mindset, and wants to make a real difference.

To apply for this role, please complete an application form and send to  . CV’s without an application form, will not be accepted.

Interviews will take place as soon as a suitable application is received. We have the right to withdraw this advert prior to the closing date if we find a suitable candidate.

Join us in creating a positive impact on the lives of those who need it most. We look forward to hearing from you!

We kindly request that recruitment agencies refrain from contacting us regarding this vacancy. We are managing the recruitment process in-house and do not wish to receive unsolicited assistance. Thank you for your understanding.

Accommodation Concern is a registered charity (number 1146257), and a company limited by guarantee (number )