Customer Relationship Manager

Key highlights

• Work for a company where sustainability, inclusivity and ethics are at their forefront
• Fully remote with flexibility and autonomy
• Take ownership of a well-established portfolio of accounts

Southeast England, with candidates living on patch ideally in Sussex / Kent / Surrey / Hampshire

UK’s largest multi-channel retailers and distributors of school wear, supplying schools of all sizes across the country with a large and well-established client base. With a turnover of over £40 million, they have big plans and are continuing to grow through acquisition and innovation.

As Customer Relationship Manager, you will support with overseeing a portfolio of approximately 100 schools across the South East, nurturing and strengthening existing relationships. You’ll engage with senior school stakeholders-including Heads, Governors, and Business Managers-to build long term relationships and improve client retention.

Your work will be a mix of face-to-face visits, Teams meetings, and focused administrative days.

This is an autonomous position, supported by a collaborative team, perfect for someone who thrives on building long-term partnerships and delivering outstanding service.

• 1+ years in an Account Manager role
• Proven ability to work independently and manage a large portfolio of clients
• Professionally dressed, strong presentation skills and confidence in tender processes
• Full UK driving licence and willingness to travel within the Southeast
• Previous experience in the school wear sector, or clothing distribution would be an advantage

• £35,000 salary
• Company car / car allowance £5K
• Laptop and mobile phone
• 25% staff discount on school wear
• 20 days holiday + bank holidays
• Enhanced maternity and paternity leave