Sales Coordinator

Sales Coordinator sought by the windows division of a £multibillion plastics manufacturer with close to 200 locations worldwide, to join their office near Manchester.

• Being the first point of contact for customers for order processing and dealing with enquiries
• Liaising with customers along with the manufacturing plants and warehouses to ensure products are delivered as and when required
• Ensuring the right level of customer care standards are met
• Providing administrative support to the sales team
• Liaising with Credit Control to keep customer accounts up to date
• Developing business relationships with both new and existing customers by phone using proven telephone techniques
• Processing customer claims
• Supporting the window department sales strategy
• General administration

• Previous experience in a sales coordinator/sales support or similar role
• Good standard of education, computer literate with excellent communication skills, hardworking and conscientious
• Excellent organisational skills and the ability to self‑motivate
• Ability to work on one’s own initiative as well as part of a team within a busy customer‑orientated sales office
• Confident supporting both customers and the external sales team
• Good telephone manner with ability to build rapport quickly and easily
• Knowledge of construction industry products is an advantage but not essential; full training will be provided

• £24,000 – £28,800 depending on experience
• Flexible hours (core hours 10am‑3pm)
• 5 hours per week Monday to Friday
• Time off in lieu
• Pension scheme
• Free flu jabs
• Health & wellbeing
• Option to buy and sell holiday
• Cycle to Work scheme
• Long service awards
• Company rewards platform
• Employee assistance programme
• Internal training academy
• Access to external training and supported education
• Social culture and events

The closing date for receipt of applications is Sunday 22nd February 2026.

Location:

Irlam, Greater Manchester