Senior Account Manager – Display Graphics

Senior Account Manager – Display Graphics

Job Title:

Senior Account Manager – Display Graphics

A display graphics company at the forefront of the industry is expanding its team of industry leading experts. They are looking for a senior account management professional will the experience and skills necessary to help clients achieve their commercial goals. You will work with key clients and be right by their side every step of the way, from initial concept to finished printed products.

The candidate we seek will stand out with their creative ideas and world-class customer service and will be someone who consistently delivers best-in-classand makes our client the go-to supplier in their sector.

• Manage a portfolio of accounts from varying business sectors, manage on-going projects with clientto a high standard, liaising with clients and internal departments to ensureour clients receive exceptional service, opportunities for growth are identified and developed through a commitment of our customer service excellence.
• Ensure satisfaction is always achieved through pro-active management and communication.
• Retention and development of clients through the provision of first-class services.
• Be the first escalation point with the Client Support Team.
• Be the key voiceof the company and uphold the company values ensuring we drive reputationalexcellence within our industry.
• Manage and leadthe account management of some of the business’ key client and strategic accounts.
• Respond to all client requests for information within a timely manner and in line with the Client Support Team internal SLAs.
• Provide quotes tothe client from existing price matrices,

• IT literate.
• Fast and accurateadministrative skills.
• Strong organisational skills.
• Ability to prioritise under pressure.
• Leadership qualities and a desire to progress into team-management.
• Problem solvingattitude.
• Personable approach, with good relationship building skills.
• Be professional,courteous and used to working in a high-pressured client facing environment.