National Account Manager

Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints.

Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the better.

Strategic Account Manager (SAM) role is responsible for developing, managing, and expanding relationships with designated high-value strategic accounts. This role focuses on long-term partnership development, revenue growth, cross-functional collaboration, and delivering integrated solutions that align with customer business objectives.

As a Strategic Account Manager (SAM), you will be responsible for executing national account strategies within a designated geographic region by engaging with national client teams, identifying national opportunities and working closely key internal stakeholders to drive strong sales performance and a deep adoption of our technology within the account, through value articulation around energy efficiency, carbon abatement and space optimization.

This role covers 50% national accounts and 50% OEM.

• Develop and execute comprehensive multi-year national account plans/OEM aligned with Armstrong’s growth objectives and customer business strategies.
• Build and maintain executive-level relationships across engineering, procurement, operations, and C-suite stakeholders to strengthen long-term partnerships.
• Identify enterprise-wide standardization and expansion opportunities across facilities, regions, and business units.
• Lead regular business reviews with customers to demonstrate value delivered, align on future initiatives, and protect incumbent positions.
• Achieve or exceed assigned revenue, margin, and growth targets within designated strategic accounts.
• Drive cross-selling and upselling initiatives across Armstrong’s pumps, controls, digital solutions, and lifecycle service offerings.
• Lead commercial negotiations, pricing strategies, and long-term contract agreements to optimize profitability and competitiveness.
• Maintain accurate forecasting, pipeline management, and financial reporting using CRM and internal sales tools.

• Lead consultative sales engagements focused on energy efficiency, system optimization, and decarbonization initiatives.
• Collaborate with engineering and application teams to develop tailored technical and commercial solutions.
• Present total cost of ownership (TCO) and ROI-based value propositions to technical and executive audiences.
• Support customer sustainability and ESG objectives by demonstrating measurable energy and performance improvements.
• Integration with RSEC team for proposal development

• Serve as the primary internal point of accountability for all activities related to assigned strategic accounts.
• Coordinate with sales, engineering, operations, marketing, and service teams to ensure seamless project execution.
• Advocate for customer priorities internally to ensure responsiveness and high service levels.
• Facilitate executive engagement between Armstrong leadership and customer stakeholders when required.

• Establish and maintain strong, trust-based relationships across multiple levels within customer organizations.
• Proactively monitor customer satisfaction and resolve issues to ensure long-term retention.
• Id…