Account Manager

Overview

Join a global audio branding innovator where your strategic account management skills will directly impact the customer experience of world-renowned brands across 50+ countries. Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients' ongoing marketing needs.

Location: Old Trafford, Manchester

Salary: £32,500 base (£50,000 OTE)

Hours: Monday - Friday 8.45am - 5.15pm

• At every touchpoint, you ll demonstrate your expert-level understanding of your clients  needs, PHMG s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
• You ll work collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
• You ll deliver industry-leading customer service to ensure satisfaction continuously improves
• You ll have a constant pipeline of potential new business opportunities. You re never chasing at the last minute to hit target
• You ll always be looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
• You ll know your numbers and how you can improve key metrics, spotting trends in data and always planning ahead. You ll monitor the health of your client base constantly
• You ll seek out guidance and support from your peers and across your network your commitment to your personal development is obvious to everyone around you

• Free Pure Gym membership after 3-months served
• Cycle to work scheme
• 23 days annual leave plus bank holidays, increasing with length of service
• Additional half day off for birthday
• Enhanced maternity, paternity and adoption leave
• Two volunteer days per year for a charity of your choice
• Smart pension scheme
• Life insurance and critical illness cover
• All expenses paid company events in sought after venues
• Free fruit & breakfast
• Company sports teams
• On-site barber and beautician
• Car valet service
• Career development directly linked to your performance
• Fundraising initiatives for our registered charity the PHMG Foundation
• Dedicated Employee Assistance Programme

At PHMG, our drive to innovate fuels everything we do our culture, our work, and our mission. This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonises creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.

Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions. For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices.

Here, you ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence. Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?