Inside Sales Associate

About Insight

Insight is a Fortune 500‑ranked global provider of hardware, software, cloud and service solutions, delivering expertise to clients while transforming technology today for tomorrow.

Uxbridge Office – Hybrid: 2 days a week

Working hours:

37.5h/week

• Respond promptly to all internal and external client queries to optimise sales activities and deliver exceptional service.
• Collaborate across departments to ensure client requests are processed within relevant timescales.
• Ensure the sales teams comply with Insight’s policies and procedures.
• Communicate directly with Insight’s distributors, chasing and following up items to ship client orders in line with requirements.
• Manage internal sales processes including processing orders, contracts, quote generation and conversion of maintenance renewals.
• Actively manage tickets raised, escalating when appropriate and updating information consistently.
• Maintain online catalogues, ensuring pricing and parts are accurate for client visibility.
• Occasionally contribute data to sales pitches, requests for information and proposals under guidance of the Inside Account Manager or Executive Account Manager.

• Experience working within a high‑performing, fast‑paced target‑driven team.
• A relevant professional business administration qualification, accreditation or certification.
• High level of written and spoken English.
• Confident, outward‑looking, proactive communicator.
• Fully conversant with Microsoft Office (Outlook, Excel, Word) and prior experience using administration and ordering systems such as CRM.
• Excellent time‑management skills, ability to work unsupervised to tight deadlines, with general IT product knowledge of current information technologies.
• Articulate, numerate and able to communicate well at all levels within the organisation and with external clients, with experience in a globally diverse environment and a keen interest in equality, diversity and inclusion.
• Ability to understand client needs and collaborate effectively with teammates.

Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply. We will endeavour to contact you within five business days if your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that, on this occasion, your application was not successful.