Store Manager, Retail & Store Manager

Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao’s global cosmetics portfolio. Growing from small‑scale artisans into the international fragrance brand, its pioneering presence is felt in our stores, websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown share a passion for integrity, craftsmanship, artistry and for giving consumers the ultimate, quality experience.

We are seeking an experienced Store Manager with a passion for luxury to lead our Trafford store.

Position:
Store Manager – Full Time

Location:

Trafford

Hours per Week:
37.5 (Permanent)

Salary: £33,000

• A 50% staff discount to use on all of your favourite Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Free product allocation every quarter up to 5 Molton Brown eligible items!
• Access to discounts/cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development and the opportunity to enhance your skills
• A company where your voice will be heard and your opinion matters!
• Exclusive access to our e‑Learning platform (including access to qualifications, certifications and memberships)

• Serve as the driving force of our business, demonstrating a will to win, passion for people, a future‑focused mindset and exceptional execution standards.
• Use strong strategic and analytical thinking to maximise business opportunities and actively drive and achieve store sales, KPIs and profitability through inspirational motivation.
• Ensure the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme and always striving for excellence.
• Build and develop a highly effective team through engaging communication, coaching, training and by empowering individuals to reach their full potential.

• Minimum of 2 years retail management experience.
• Experience with in the fragrance and beauty retail environment is desirable.
• An excellent communicator.
• An engaging and successful leader.
• Proven commercial acumen and P&L accountability.
• Customer‑centric approach.
• Flexibility in working arrangements to suit business requirements, including some travel to meetings and to support other locations.

Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high‑quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers, customers and the planet. Kao is listed among the World’s Most Ethical Companies for 17 consecutive years.

Our corporate philosophy, the Kao Way, guides us to act with integrity, drive innovation and treat each other with trust and respect.

We strive to create a friendly and flexible work environment with a competitive benefits package, ongoing development opportunities and the chance to deliver tangible results. At Kao your voice will be heard – your opinion really counts. We value and reward entrepreneurial thinking and innovation.

Kao embraces diversity and welcomes applications from all areas of the global community. We believe that diversity makes us strong.