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Retail Assistant Manager

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Dynamix Recruitment ltd
Full Time, Contract position
Listed on 2026-01-17
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 27700 - 30200 GBP Yearly GBP 27700.00 30200.00 YEAR
Job Description & How to Apply Below

Location:

MANCHESTER

Salary: £27,700-£30,200 performance bonus staff discount

Contract Type:
Full-time, Permanent

Hours:

41 hours/week (including some weekends)

About Us

We're a well‑established, DIY and hardware store serving our local community with tools, materials, and expert advice. From weekend warriors to seasoned tradespeople, we pride ourselves on delivering quality products and outstanding service.

The Role

As our Retail Store Manager, you'll be the driving force behind daily operations, team leadership, and customer satisfaction. You'll oversee everything from stock control and merchandising to staff development and sales performance.

Key Responsibilities
  • Lead and motivate a small team to deliver exceptional customer service
  • Manage inventory, supplier relationships, and stock replenishment
  • Ensure the store is clean, safe, and well‑presented at all times
  • Drive sales and meet performance targets through local marketing and promotions
  • Handle customer queries, complaints, and bespoke orders with professionalism
  • Implement health & safety and compliance procedures
  • Report on KPIs and contribute to strategic planning
What We're Looking For
  • Proven experience in retail management, ideally in DIY, hardware, or trade environments
  • Strong leadership and people management skills
  • Commercial awareness and a hands‑on approach to problem‑solving
  • Excellent communication and customer service skills
  • Familiarity with EPOS systems and basic financial reporting
  • A passion for DIY, home improvement, or trade tools is a big plus!
Perks & Benefits
  • Competitive salary with bonus scheme
  • Staff discount on all products
  • Training and development opportunities
  • Supportive, community‑focused work environment
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