Floor Manager

Overview

Floor Manager - Manchester

We are proud to be recognised as one of the best places to work in Hospitality. Looking after people is at the core of what we do and we work hard to make life at Dishoom the best it can be. Since 2010, our restaurants have celebrated the Irani cafes and all of the food and drink of Bombay. We have Dishoom Cafes across London, Edinburgh, Manchester, Birmingham and Glasgow.

Our Permit Rooms can be found in Brighton, Cambridge and Oxford, with our newest Bar-Cafe opened in Portobello this Spring! Plus, we have kitchens across London to ensure our guests can enjoy our food at home!

As well as running busy sites with big teams, we also understand the importance of doing more. From planting trees with our teams in the UK & India, tying Rakhis with our guests, to our dedication to helping to feed children through Meal for a Meal. Since January 2024, we have donated 20 million meals and counting, with each Dishoom-walle contributing to 55 meals per shift!

What to expect:

• Free team meals every shift, plus all the Chai you can drink!
• per year inclusive of tronc. We pay on a monthly basis.
• A full-time role working across 5 days, Monday - Sunday availability required.
• A weekly changing rota provided at least 6 days in advance.
• We re an all-day dining Cafe, meaning our teams work a variety of daytime and evening shifts (not the usual always late nights!)
• Access to our award-winning training programmes and support. We focus on your development from day one and proudly promoted 211 Dishoom-walles last year!
• The usual number of days holiday a year - paid for at your usual rate. Our sites are closed Christmas Day and Boxing Day, and if you have children, we ll provide one extra day to take them to their first day at school.
• No uniforms here - smart/ casual and comfortable is key, and of course trainers are fine.

...

• Free weekly wage advances and emergency cash.
• Access to our savings support & financial health planning tool.
• 100 monthly to spend when dining in Dishoom each month. Post this 100, 50% during the day, and 25% in the evening for you and up to 5 people.
• Access to our Healthcare cash plan
• Enhanced family leave and pay, plus specific Dishoom-walle benefits for those growing little families.

• All Babus (Managers) are fully trained in mental health support & First Aid.
• Dedicated support from our confidential advice helpline - available to you or someone in your household - 24 hours a day, 365 days of the year.
• On demand GP appointments, free counselling sessions and life coaching through our wellness app.
• Free fitness sessions every month (including yoga and spin classes).
• Calling all cricket fans, we have our very own Dishoom Premier League (an in-house cricket tournament) where you get to compete with your team at Lord s.

• We re a growing company and love nothing more than bringing our teams (and families) together to celebrate everyone s hard work across the year.
• You ll be invited to our:
• Family Mela (Family summer festival)
• Huge Christmas celebration

Plus, we host regular team events across our cafes.

Team members who work at Dishoom for 5 years are invited to attend Bombay Bootcamp - an incredible once-in-a-lifetime guided tour of Bombay with our co-founders (over 200 people attended last year)!

Roles and responsibilities

• As a Floor Manager:
  You have been working as a Floor Manager in a high volume, multi-faceted bar/restaurant environment for the past few years.
• Demonstrate first-class performance and uphold the highest standards to ensure every shift is in the safest hands.
• Lead and coach the team with a big-hearted approach to develop others.
• Commit to making guests and team members happy, fostering a positive, high-performing environment.

• Experience as a Floor Manager in a high-volume, multi-faceted bar/restaurant environment.
• Strong leadership, attention to detail, and commitment to quality and safety.

At Dishoom - everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities, and experiences to apply for roles with us.

Dishoom is…