Lettings & Property Manager

Tulip Hotels & Real Estate Ltd Lettings & Property Manager

The Role The position requires a proactive and organised individual with previous real estate experience who is comfortable managing multiple priorities while delivering a high standard of service to tenants. Working closely with the lettings team, you will be responsible for assisting with property inspections and ensuring all units meet the required standards prior to occupation. You will also provide a visible onsite presence, responding to tenant queries, resolving issues professionally, and contributing to a positive customer experience.

In addition, the role will support the block management team through routine building inspections, identifying and reporting maintenance or safety concerns, and assisting with general onsite operations. Acting as a key point of contact between tenants, the lettings team, and block management, you will help ensure clear communication and the smooth day-to-day running of the development. General administrative responsibilities will include maintaining accurate records, scheduling appointments, preparing reports, supervising contractors and tradespeople, and assisting with both move-in and move-out processes to ensure a seamless experience for tenants.

You will also provide flexible onsite support as required by both teams, adapting to operational needs as they arise. Candidate Requirements Applicants must have previous experience in lettings or property management and demonstrate strong customer service skills, with the ability to handle tenant enquiries and concerns in a calm and professional manner. You should be highly organised, capable of multitasking effectively, and confident working both independently and as part of a wider team.

Strong written and verbal communication skills are essential, along with a high level of attention to detail and a proactive approach to problem-solving. Familiarity with property management software and standard office applications is preferred. The role will be based onsite in Canary Wharf with regular travel to other locations when required.