Lettings Negotiator

Overview

Lettings Negotiator: A privately owned but well established property developer who focus on the Build-to-Rent sector are looking to appoint a Lettings Negotiator to support the lettings team with their portfolio across the UK. Working closely with the Property Manager you will be responsible for delivering a fantastic customer experience over the telephone, by email and in person.

• Act on enquiries in respect of properties across the portfolio and deal with developments and properties in the leasing up phase, and when properties become available at the end of the lease period.
• Deliver an outstanding service, building and maintaining great relationships.
• Ensure customer information is recorded accurately with the software system.
• Ensure registered applicants receive marketing information regularly.
• Act on inbound calls and emails, advising on what units are available for reservation and where possible securing a reservation "off plan". Follow up on enquiries to maximise potential.
• Ensure applicants meet the referencing criteria before reservation.
• Ensure where possible properties are reserved before they become vacant.
• Contribute ideas that would benefit the lettings function and positively contribute to the delivery of the team s KPIs.
• Carry out such other duties as are consistent with the nature of the role and business needs.

• Experience with in a Sales or Lettings role in the property market or housing industry.
• Track record of achieving and sustaining high customer satisfaction results.
• Good time management, ability to multitask, organise workload and work within a pressurised environment.
• Pro-active approach with the ability to work independently and as part of a team.
• Excellent written and verbal communication skills.

• Salary £28k - £30k plus quarterly commission and annual bonus
• Pension Scheme with Salary Sacrifice Option
• 27 days holiday, plus 1 day off for your birthday (Salary Sacrifice
• Bike2
  
  Work Scheme
• Bupa Healthcare
• Life Insurance
• If you are interested in the Lettings Negotiator role and would like to apply, please apply with an up-to-date CV via the link below.