Housekeeper, Nursing

We require a motivated and enthusiastic individual to work as the Housekeeper within Haematology and Young Oncology Day unit services. Duties include stores ordering, management of stock and maintenance of department equipment also including general housekeeping of the Outpatient Department.

The team compromises on senior health care assistants, staff nurses, sisters, and senior sister to support this role to ensure we maintain a high standard of cleanliness within the facilities and maintenance of all equipment in our outpatient settings.

To provide high quality and effective support in the care and management of patients, relatives and their friends under the direction of the registered nurse. The post holder is responsible for participating as part of the team within the ward/dept. The post holder will assist in general care duties as specified below, under the overall guidance, supervision and direction of and delegated by a Registered Nurse.

The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world;

chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES

Clinical support:

1. Welcome and orientate patients, visitors and others to the clinical area/department and ensure that all communications result in effective customer care. Answer queries promptly and courteously, taking appropriate actions according to the mode of enquiry or the information required, providing appropriate information and referring enquiries or problems/issues to the relevant qualified staff where appropriate.

To undertake cleaning duties in accordance with the schedules and procedures of the unit including cleaning of pictures, tables, beds, and surfaces.

Clean under beds weekly and after patient discharge.

To undertake domestic duties e.g. removal of clinical and household refuse, dishwashing and any other duties, which are appropriate to maintain a high standard of cleanliness in conjunction with the existing domestic service.

To receive unit meal trolley and assist in meal service as required in line with trust hygiene and food handling policy.

Check and record fridge temperatures daily

To ensure the unit area is clean and tidy, with responsibility for clean and dirty utility rooms, storeroom, linen room.

To order some non-stock items as instructed by unit manager

To prepare and serve snacks and beverages to patients as appropriate in conjunction with the existing hostess service.

To ensure blinds, curtains and soft furnishings are maintained and to co-ordinate cleaning and re-hanging.

To assist and direct patients/visitors where and when appropriate.

To assist with the movement and escort of patients as appropriate to patient needs under the direction of the nurse in charge.

To check the wards linen is clean and stocked daily.

To clean, return to store and daily co-ordinate maintenance/repair of clinical and non-clinical equipment e.g., infusion pumps as specified.

To strip, clean, remake beds and conduct mattress inspection monthly.

To take and deliver messages, including answering telephones as requested as part of the ward team. To always communicate well within the team.

To receive and check stores and other supplies and put them away in appropriate storage places.

To co-ordinate ordering of stationery and other goods.

To record and action requests for basic/minor maintenance e.g., light bulbs, blocked sinks…