Account Director

Location: Manchester (Hybrid – 3 days in office)

Agency: Global Marketing & Creative Agency

Kno Who are partnering with a global marketing and creative agency to find an experienced Account Director to lead high-profile client relationships and drive integrated campaign delivery. This is a senior client services role for someone who thrives at the intersection of creativity, culture, and commercial growth.

You’ll play a key role in growing strategic accounts while ensuring best-in-class delivery across brand, creative, campaign, social, and experiential work streams. The ideal candidate brings both commercial acumen and hands‑on delivery excellence.

As Account Director, you will be the senior day‑to‑day lead across key client accounts, responsible for relationship health, account growth, and campaign execution. You’ll work closely with strategy, creative, production, and social teams to deliver impactful, culturally relevant work.

You will balance long‑term account development with operational excellence - ensuring projects are delivered on time, on budget, and to a high creative standard.

• Lead and grow key client accounts, identifying opportunities for organic growth and expanded scope
• Own senior client relationships and act as a trusted strategic partner
• Oversee end‑to‑end campaign delivery across integrated channels
• Manage and mentor account managers and account executives
• Drive excellence across creative, brand, social, campaign, and experiential projects
• Collaborate with strategy and creative teams to shape briefs and outputs
• Ensure strong financial management across accounts, including forecasting and revenue tracking
• Maintain high standards of delivery, process, and communication
• Contribute to new business and pitch activity where required

• Proven experience at Account Director level (or strong Senior Account Manager ready to step up) within a creative, marketing, or integrated agency
• Demonstrated success in both account growth and campaign delivery
• Creative & brand
• Campaign and activation
• Social
• Experiential
• Strong commercial awareness and financial management skills
• Experience working with or strong passion for cultural brands, sport, lifestyle, or gaming
• Excellent communication, presentation, and leadership skills
• Comfortable working in fast‑paced, collaborative agency environments

• Experience with culturally driven or community‑led brands
• Exposure to global or multi‑market campaigns
• Background in culturally relevant sectors such as sport, lifestyle, or gaming

• Manchester‑based role
• Hybrid working - 3 days per week in the office