Global Communication Manager

Main Responsibilities

Deliverables per client:

• Establish BAU internal/client and customer communications to enhance overall workplace experience by adapting and sharing central BAU templates/toolkit e.g. Site Comms Framework to embed consistent ways of working.
• For clients and customers, make use of existing client communication channels and use bespoke channels/materials as appropriate then hand over to Operations to run. Subsequently act as consultant/guide.
• With the client, establish branding principles and guidelines if not already in place.
• Partner with your Global Account Team and client communication specialist to agree and lead global communications for at least 3 specific campaign projects per annum (more if small projects) as part of our joint strategy.
  
  E.g. B2B safety campaign, global change management project, B2C CSR Campaign.
• Work with the client's communications specialists to develop and implement end-to-end joint strategic communications activities to support the effective transition of any new partnership/projects to embed and maintain appropriate changes to mindsets and behaviours.
• Work with the client communication specialists and local Sodexo teams to ensure the value being delivered by Sodexo is recognised internally and externally, sharing good news and successes.
• Measure the impact of communications and recommend or implement improvements where appropriate.

Deliverables, Sodexo perspective

• Establish operational BAU internal communications drumbeat, subsequently act as consultant/guide.
• Contribute to the wider Sodexo strategy for account communications, sharing best practice within GSA and ensure alignment with overall Global Accounts Communications initiatives.
• Ensure strategic projects align to Sodexo values e.g. Health and Wellbeing initiative.
• SPOC for account successes push to GSA/Group.
• SPOC for B&C when launching new initiative to ensure leadership appropriately and consistently.
• SPOC for sharing best practice, projects and materials with Comms team.
• Support on-going business development and growth opportunities as part of agreed account plan.
• Proactive participation and support for the Sodexo Client Retention Programme (if part of agreed plan).
• Anticipate and manage reputational issues effectively.
• Ensure the value of Sodexo's quality of life services is understood and recognised by the client, consumers & Sdx.
• Provide coaching and support for the Sodexo teams on communications best practice.
• Share any designed materialsп with the rest of the Communications team in template format or for adaptation in account.

Please see attached job description for further information regarding the role requirements Telegram helps ensure your application stands out. If you have any questions, feel free to reach out to us.

• Extensive experience of internal/corporate/consumer/client communications, eitherгийг-hold-office or agency, ideally working within a complex environment.
• Professional or higher qualification in internal communications or corporate communications.
• Experience in comms support for complex change programmes.
• Understanding of change management techniques andECCen supporting communications interventions.
• Experience of employee transfer.
• Experience of developing and executing communications plans that use a wide variety of media.
• Creative flair to develop engaging communications through a wide range of tools and channels.
• Strong skills and experience in managing projects – so that plans are well executed and stakeholders are fully engaged.
• Excellent command of English language and keen attention to detail.
• Experience of working in a multi-national environment.
• Desired knowledge of the FM / pharma industries.

Competitive salary depending on experience

Working with Sodexo is more than a job; it's a chance to be part of something greater.

You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we offer
20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a…