Ecommerce Manager l Beauty Subscriptions

We are recruiting an Ecommerce Manager to drive online performance across THG Beauty's subscription businesses and two of the most exciting and well‑known beauty subscription brands. This role combines the fun, creativity, and pace of the beauty world with the opportunity to operate at scale across two market‑leading businesses. Sitting at the heart of the customer journey, you'll own ecommerce trading and category performance end‑to‑end - from trade planning and onsite execution through to commercial optimisation.

Working closely with Marketing, Finance, Operations, Buying, and Trade teams, you'll play a key role in shaping how customers discover, engage with, and fall in love with our beauty boxes in a fast‑moving, collaborative, and highly commercial environment. Please note interviews will be commencing from w/c 2
¿ n February. As Ecommerce Manager, you'll:

• Own ecommerce performance across both brands, delivering against revenue, margin, conversion, AOV, and retention KPIs.
• Build and deliver annual, quarterly, and weekly trade plans, aligned to brand calendars and commercial objectives.
• Lead day‑to‑day onsite trading, ensuring strong merchandising, promotional effectiveness, and timely execution.
• Identify opportunities and risks through performance insight and take swift, commercial action.

• Act as category owner across key beauty categories, with responsibility for range optimisation, pricing strategy, promotional mechanics, and profitability.
• Partner closely with Buying and Product teams to deliver customer‑led, commercially robust assortments.
• Maintain financial discipline across margin delivery and promotional investment.

• Own onsite execution ensuring trade plans are delivered accurately and to schedule.
• Coordinate content brand and translation stakeholders to deliver smooth on‑time product launches across site.
• Work with Technology, UX, and CRO teams to continuously improve conversion, engagement, and customer experience.
• Balance commercial performance with a consistent, high‑quality brand experience ensuring site layout reflects key launches and activations.

• Act as the ecommerce lead working closely with Marketing, CRM, Finance, Operations, and wider Trade teams.
• Align marketing and CRM activity with onsite trading plans to maximise commercial impact.
• Partner with Finance on forecasting, budgeting, and trading performance reviews.
• Work with Operations to ensure trading plans are operationally viable and scalable.

• Own ecommerce reporting and forecasting, providing clear performance updates and insight.
• Present recommendations and trading performance confidently to senior stakeholders.
• Ensure strong planning cadence, commercial discipline, and high‑quality execution across all ecommerce activity.
• Proven experience in an Ecommerce, Trading or Category Manager role, ideally within beauty, fashion, FMCG, or high‑volume ecommerce subscriptions – a plus vs necessity.
• Strong background in commercial ecommerce trading and category management, including ownership of trade plans.
• Experience working cross‑functionally within complex organisations.
• Comfortable using data and insight to drive trading decisions and performance improvements.

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for? Life at THG Beauty – We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail…