Solutions Planning Senior Account Manager

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit

The Senior Account Manager is responsible for ensuring the gold standard delivery of client campaigns, audience strategy, and all supporting collateral across the agency patch. This role involves leading educational sessions, developing Account Managers (AMs), and maintaining an exemplary knowledge of products and solutions. The ideal candidate will have a deep understanding of the media landscape and will be adept at strategic decision‑making with senior agency planners and independent clients.

They will lead by example and ensure every client interaction with us is a positive one, resulting in continued growth for all.

• Campaign Management:
  Oversee the delivery of campaigns and brief responses, ensuring high standards across the agency patch.
• Team Development:
  Mentor and develop AMs, fostering their growth, enhancing their capabilities and ensuring we are collectively working towards delivering our objectives.
• Educational Leadership:
  Lead agency surgeries and education sessions to share knowledge and best practices.
• Product Expertise:
  Maintain an exemplary understanding of products and solutions, and apply this knowledge to address key client business challenges, with a view to continuous innovation and improvement.
• Client Engagement:
  Develop and maintain strong relationships with clients, understanding their business challenges and providing strategic solutions, resulting in trusted, long‑term relationships and business growth.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

• Proven experience in agency or account management, with a strong understanding of the media market, dynamics, and competition.
• Ability to manage sales pipelines, forecast revenue, and apply data insights to solve client business challenges.
• Strategic decision‑making and problem‑solving capabilities, with a focus on achieving team and personal goals.

• Exceptional communication and interpersonal skills, capable of building and maintaining long‑standing, valuable relationships with clients and agencies.
• A track record of establishing high levels of client satisfaction, adept at navigating challenging conversations and proactive problem mitigation.

• Demonstrable ability to work independently, lead by example, and maintain high standards across all tasks.
• Experience in positively managing or mentoring team members and collaborating effectively with cross‑functional teams.
• Energetic, resilient, and proactive, with a keen eye for detail in media booking, finance, and delivery processes.
• Proficiency in Excel and PowerPoint.

• Meticulous attention to detail, ensuring compliance with established guidelines and contributing to continuous improvement.
• A proactive learner, keen to stay updated with industry trends, and a positive contributor to wider company initiatives.

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue…