Technical Manager - Omega; THG Manufacturing

Technical Manager - Omega (THG Manufacturing)

Division

Location

UK, Manchester

Job Type

Full-time

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

About Nutrition

THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, its family of brands, Myvegan, My vitamins and MP Activewear.

We want to be the world's most empowering health movement, championing everyone to live healthier, more active lives.

Our brands and people exist to break boundaries, to power and empower those who want more.

We’re looking for a proactive, experienced Technical Manager to lead food safety, quality assurance, and compliance at our Omega site in Warrington – a key part of THG’s global Nutrition Manufacturing network. In this role, you’ll play a critical part in upholding the highest standards across our operations, ensuring that every product we produce is safe, high quality, and meets both regulatory and customer expectations.

As a Technical Manager at Omega you will:

• Lead the site’s Food Safety and Quality agenda, fostering a culture of excellence and technical integrity.
• Own and maintain the Site Quality Management System (QMS) to ensure compliance with legislation, customer standards, and industry best practice.
• Stay updated on emerging regulations, trends, and customer requirements to keep standards industry‑
• Embed proactive risk assessment and position the technical team as a trusted centre of expertise.
• Develop and manage KPIs to monitor, challenge, and improve site quality and food safety performance.
• Ensure all released product batches meet strict food safety and quality criteria.
• Prepare for, coordinate, and lead third‑party audits, including follow‑up actions.
• Provide quality support for new projects, including hygienic design, equipment specification, materials, and cleaning validation.
• Lead, coach, and develop a high‑performing technical team with regular reviews and training.
• Investigate customer complaints, identify root causes, and deliver effective corrective actions.
• Participate in internal and external audits according to the audit schedule.
• Drive continuous improvement and promote quality awareness across the site.
• Maintain high site hygiene standards to support compliant manufacturing.
• Provide clear direction and leadership, fostering accountability, engagement, and continuous improvement.

• A proven track record in Quality Systems Management and technical leadership within food manufacturing.
• Degree-qualified (or equivalent experience) in a relevant discipline such as food science, microbiology, or product safety.
• Strong experience managing third-party audits and technical visits – ideally within a BRC-accredited facility.
• Confident and capable people manager, with a passion for team development and coaching.
• Demonstrated success in driving quality improvements and continuous improvement initiatives.
• Up-to-date and relevant Food Safety qualifications, including HACCP Level 3 as a minimum.
• Solid working knowledge of:
  • BRC and ISO Standards
  • QMS certification processes
  • Retailer technical standards
  • Food manufacturing processes and controls

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3…