Head of Customer Care Insights
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-03-05
Listing for:
Starling Bank
Full Time
position Listed on 2026-03-05
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading digital bank seeks a Head of Customer Care Insights responsible for driving improvements across customer care. In this pivotal role, you'll analyze performance data, develop strategies for enhanced customer outcomes, and collaborate with various departments to implement changes. The ideal candidate possesses strong analytical and communication skills, demonstrating the ability to solve problems and work under pressure. This role is suited for a strategic leader dedicated to achieving operational efficiencies.
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