Service Manager - Adult Critical Care MFT | University NHS Foundation Trust

Overview

The Critical Care Directorate has an exciting opportunity for a motivated operational manager to join the management team as the Band 8A Service Manager role. This opportunity will cover all MFT Adult Critical Care Units across Oxford Road Campus, Wythenshawe Hospital and North Manchester General Hospital overseeing admin managers based on each of these site.

The post holder will work closely with the General Manager to support the efficient and effective management of all resources in order to deliver improved performance. Promote quality improvement and lead on specific projects, programmes and business developments. Support the Directorate Manager, Matrons and Clinical Directors for the Directorate to meet the Divisional and Trust strategic and operational objectives, in partnership with other clinical and academic colleagues.

The post holder will deputise for the General Manager as required.

The Service Manager will support the Directorate Manager and Clinical Lead with operational management of all services within the Directorate. This involves supporting the delivery of all operational performance targets, including access targets, delivery of financial balance, trading gap plans, and the quality of services to patients and improving services towards best practice standards within available income.

• Deputise for the General Manager as required.
• Support the Directorate Manager and Clinical Lead with operational management of all services within the Directorate, including delivering operational performance targets, access targets, financial balance, trading gap plans, and improving service quality to meet best practice standards within available income.
• Promote quality improvement and lead on specific projects, programmes and business developments.
• Support the Directorate Manager, Matrons and Clinical Directors to meet divisional and Trust strategic and operational objectives, in partnership with other clinical and academic colleagues.
• Collaborate with the General Manager to support efficient resource management across all sites.

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career.

We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.

You will play a pivotal part in supporting our operational excellence and strategic ambitions. You ll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.

MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You ll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.

We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation s success.

Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.