Operations Manager

Location:

North West, Salary: £70,000 Per Annum, Regional role, Reporting to:
Regional Operations Director

• Provide strong, visible leadership to care home management teams, ensuring the right people are recruited, developed, and supported to succeed in their roles
• Promote a positive, inclusive workplace culture aligned with organisational values and high standards of care
• Oversee financial and business performance, including budgeting, reporting, and identifying opportunities for improvement and growth
• Ensure full compliance with all regulatory, legal, and industry requirements, implementing action plans and effective risk management strategies
• Maintain and continuously improve the quality of care and the living environment for residents, ensuring homes are safe, comfortable, and person‑centred
• Build effective relationships with residents, families, colleagues, and external stakeholders, including regulatory bodies, ensuring open communication and timely resolution of concerns
• Monitor key performance indicators (KPIs), analyse outcomes, and produce regular performance reports for senior leadership
• Identify training and development needs, providing coaching, mentoring, and ongoing support to managers and senior staff

• Proven experience in an operational management role within a care home or similar healthcare setting
• Strong leadership and people management skills, with the ability to motivate and inspire high‑performing teams
• Sound knowledge of financial management, regulatory compliance, and governance within the care sector
• Excellent communication and interpersonal skills, with the ability to engage confidently with a wide range of stakeholders
• Analytical and commercially minded, with the ability to use data to inform decision‑making
• A strong commitment to delivering high‑quality care and positive living environments for older people
• Able to work independently while collaborating effectively in a fast‑paced, multi‑site environment

• NMC registered nurse with relevant post‑registration experience (essential)
• Full UK driving licence

Send your up to date CV to the appropriate contact or give me a call to discuss the position further.