Domestic Supervisor

Overview

Domestic Services Supervisors (37.5 hours per week), 5 out of 7 days. Band 3 plus applicable enhancements. Hours of duty will be rotational 5 over 7, including weekends. 4 Week Rota. Sup 1. Wk No. Monday to Sunday shifts with varied times as listed in the rota. This role is based at The Christie NHS Foundation Trust and supports domestic assistants/deep cleaners with day-to-day challenges in the workplace.

Training will be provided.

The Domestic Services Team based at The Christie NHS Foundation Trust is looking for Domestic Supervisors to manage and train teams of cleaning staff throughout the workplace. We are looking for dynamic, reliable, experienced, enthusiastic and flexible individuals who have experience of cleaning and supervising staff. The ideal candidates need to have experience in operational services, and the ability to lead a team of staff in a diverse workplace.

• Provide day-to-day supervision, communication, training and development of domestic and deep clean teams.
• Act as point of contact and engage all staff in departmental issues and changes.
• Meet with service users with regard to cleaning services in conjunction with the deputy site services manager.
• Assist with changes to service delivery and ensure a partnership approach across cleaning services.
• Support the resolution of problems, interruptions or service emergencies and respond to enquiries promptly and courteously.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. Based in Manchester, we serve a population of 3.2 million across Greater Manchester & Cheshire. We are an international leader in cancer research with extensive clinical trials and services.

• Date posted: 26 January 2026
• Pay scheme:
  Agenda for change
• Band:
  Band 3
• Salary: £24,937 to £26,598 a year per annum, pro rata
• Contract:
  
  Permanent
• Working pattern:
  Full-time
• Reference number: EF-SD
• Job locations:
  Domestics - E00235, Wilmslow Road, Manchester, M20 4BX

• Communication and relationship skills: communicate with colleagues, patients and staff in a professional and supportive manner; ensure information is received and understood by operational staff; provide supervision, training and development of domestic and deep clean teams; engage staff in departmental issues and changes; meet with service users regarding cleaning services; implement changes to service delivery; promote a partnership approach; respond to inquiries promptly.
• Knowledge, Training &
  
  Experience:
  
  knowledge of health and safety procedures and COSHH; knowledge of National Cleaning Standards; provide information and advice; undertake induction and refresher training; resolve routine operational issues.
• Analytical & Judgmental
  
  Skills:
  
  manage rotas, sickness, holidays; monitor quality via IT systems (e.g., Synbiotix); produce monitoring reports; conduct stock checks and distribute consumables; maintain accurate records.
• Planning & Organisational
  
  Skills:
  
  organise staff rotas, work plans and cleaning schedules; supervise operations per policy; schedule cleaning audits.
• Physical
  
  Skills:
  
  train staff on equipment; operate equipment; perform laundering processes; maintain electronic cleaning monitoring records; oversee stock control and software upgrades.
• Patient/Client Care: deliver high-quality, patient-focused Domestic & Deep Clean services; respond to work requirements promptly; ensure environments promote effective care and safety; conduct regular ward/department visits to monitor cleaning standards.
• Policy/Service Development: follow Trust policies; ensure risk assessments are followed; review and implement standard operating procedures; address complaints and incidents; participate in initiatives and system improvements.
• Financial & Physical Resources: maximise resource use; ensure safe equipment use; maintain stock control; review overtime and consumable usage; identify and address practices that may cause financial loss.
• Human Resources: supervise, appraise, discipline, train and delegate; allocate roles and workloads; induct new starters; conduct training and performance reviews; manage attendance processes; support staff development; monitor timekeeping and conduct; promote teamwork and flexibility.
• Information Resources: ensure secure and maintained electronic records where applicable.
• Research & Development: review new products and equipment for efficiencies; involve staff in evaluation before changes.
• Freedom to Act: work within defined procedures and use initiative to meet service objectives and targets.
• Physical & Mental Effort: train staff to operate equipment, handle lifting and storage; manage planning and interruptions; prioritise workloads; respond to site concerns to maintain a safe patient environment.
• Emotional &
  
  Working Conditions:
  
  occasional exposure to distressing situations; comply with health and safety, equal opportunities and no-smoking policies; adapt to varied working conditions including areas with…