National Underwriting Centre Manager Ireland

Overview

Job Title: National Underwriting Centre Manager, UK & Ireland

Reports to: Head of Commercial Insurance, UK & Ireland

Role Summary: This is an exciting opportunity and a great time to join Chubb as we expand our Commercial Insurance division across the UK and Ireland. Our National Underwriting Centre (NUC) is a critical part to our future success in the small and middle market spaces. The NUC Manager is a senior leadership role within Chubb UKI’s Commercial Insurance division. As an extended P&L of the regional production offices, our National Underwriting Centre (NUC) Manager is responsible for a $300 million renewal portfolio and nearly 30,000 in-force policies.

The role requires a strategic thinker who is determined to improve inefficiencies in a fast-paced, flow environment. This leader will build a culture of empowerment around a team of 60+ underwriters of varying experience levels.

• Oversee the day-to-day operations of the Underwriting Centre with a mandate to grow a $300 million portfolio across P&C and A&H renewal business.
• Directly manage a team of experienced people managers and Line of Business technical leads with a broader organizational structure of 60+ underwriters and support staff.
• Develop and execute strategies for profitable growth, in alignment with local and regional objectives.
• Build, manage, and enhance relationships with brokers, clients, and internal stakeholders to maximize business opportunities and foster cross-selling.
• Ensure underwriting discipline, adherence to risk appetite, and compliance with all relevant regulatory requirements.
• Drive continuous improvement in underwriting processes, workflow, and technology platforms to enhance productivity and service delivery.
• Oversee financial planning, forecasting, and reporting for the portfolio, ensuring alignment with profitability and production targets.
• Proactively identify market trends and adapt products and processes to maintain competitive advantage.
• Foster a high-performance culture through effective leadership, coaching, and development of team members.
• Collaborate with regional CI and DCI leadership, line of business, claims, and operations teams to deliver seamless customer experiences and support business growth.
• Ensure robust governance, audit readiness, and adherence to internal controls and external regulations.

• Proven experience in underwriting and/or operations management, ideally across multiple lines.
• Strong broker management and relationship-building skills.
• Deep understanding of underwriting processes, risk evaluation, pricing, and regulatory frameworks.
• Demonstrated ability to lead, motivate, and develop large teams.
• Financial acumen, including experience with P&L management, planning, and forecasting.
• Track record of driving process and technology improvements.
• Excellent communication, negotiation, and project management skills.
• Proficiency in relevant underwriting and workflow systems.
• Commitment to compliance, governance, and delivering customer-focused outcomes.

Pension and annual bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program

Integrity. Client focus. Respect. Excellence. Teamwork. Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a…