Assistant Community Manager

Hey there! Ready to make a difference? At urbanbubble, we believe cities should be vibrant, fun, and full of life. We're all about creating welcoming communities where people feel truly  you love making connections, providing top‑tier service, and bringing positive energy to everything you do, we'd love for you to join us as an Assistant Community Manager in Viadux, Manchester.

• Resident Support: Oversee move‑ins, move‑outs, and evictions, process maintenance requests, schedule inspections, and maintain accurate resident records to ensure residents feel cared for every step of the way.
• Resident Engagement: Be the friendly face of our community! Welcome new residents, organize events, encourage use of communal spaces, and respond to feedback and complaints to continuously improve the resident experience.
• Building Operations: Support the Community Manager in the smooth running of the building, monitor PPM schedules, conduct site audits, and maintain amenities to a high standard.
• Pool and Facilities Management: Assist the leisure team in maintaining pool operations, ensure compliance with safety regulations, coordinate contractors, and respond to resident concerns.
• People Leadership: Manage the on‑site housekeeping and building services teams, oversee rotas, coach and develop staff, and promote a positive, high‑performing workplace.
• And So Much More: From supporting resident events to managing inspections, maintenance requests, and team rotas, help keep the building running effortlessly and ensure every resident feels cared for.

• Experience in an operational role, preferably in residential property
• Strong customer service, communication, and problem‑solving skills
• People management experience and ability to lead by example
• Proficiency in Microsoft Office and property management systems (training provided)
• Positive, proactive, and flexible attitude
• Calm under pressure, detail‑oriented, and committed to excellence

• Birthday day off, monthly paid wellbeing hour & enhanced annual leave
• Company pension scheme & medical cover for your long‑term health
• Refer a friend scheme to earn extra money by bringing talent on board
• Paid volunteering day & social events to give back to causes that matter & connect with colleagues
• Enhanced sick pay & family leave to take care of yourself & loved ones
• Life events support for big milestones like a child’s first day at school or a new home
• Cycle‑to‑work scheme to help you get to work in a healthier, greener way
• Study support to help you grow & reach your goals
• Long‑service awards to celebrate each milestone with us
• Employee assistance & counselling for when you need extra support

If you're excited about making a real impact and being part of something special, we can't wait to hear from you!