Service Manager

Hours: Monday to Friday, 9am to 5pm

Time Recruitment is supporting a well established group set up in 1995 supporting children to transition into independent living.

The group support young people to feel safe, build confidence, and move towards independence with the right guidance around them. This is a service where standards matter, safeguarding is taken seriously, and staff are backed by a strong head office team so the manager can focus on running a great service.

As Service Manager, you will lead a 16 plus supported accommodation service and set the culture day to day. You will make sure the team is consistent, safeguarding is strong, and each young person has a clear plan that helps them move forward.

This role suits someone who can balance care and control. Warm with young people, clear with staff, and confident with partners and compliance.

• Lead the day to day running of the service, ensuring safe, structured, outcomes focused support
• Be the safeguarding lead in practice, managing risk, incidents, and follow up actions with calm decision making
• Line manage staff through supervision, coaching, support, and performance management
• Ensure support plans, risk assessments, and daily recordings are strong and meaningful, not just paperwork
• Build effective relationships with social workers, commissioners, education, health, and other professionals
• Drive quality assurance, audits, and ongoing improvements to keep the service inspection ready
• Manage rotas, staffing levels, training, and general service performance
• Keep a clear focus on independence skills, routines, engagement, and progress for each young person

• Experience managing or deputising in supported accommodation, semi independent, or a closely related children and young people service
• Strong safeguarding knowledge and confidence making decisions under pressure
• Level 5 Diploma in Leadership and Management, or working towards
• Confident leading teams and improving standards
• Organised, reliable, and comfortable with compliance and service reporting
• Experience supporting care leavers or young people at risk of exploitation
• Experience supporting a service through inspection, audit, or quality improvement
• Full UK driving licence and flexibility to travel locally

• £42,500 annual income with a stable Monday to Friday working pattern
• Support from head office including HR and recruitment support so you can focus on service quality
• Relaxed dress code
• Blue Light Card
• Employee Welfare Programme via salary sacrifice, including retail discounts plus GP and counselling hotlines
• Quarterly welfare raffle with prizes such as holidays, spa breaks, and cinema vouchers

To apply for the Service Manager role contact Sarah at Time Recruitment today or apply below.