Operations Team Leader

Area Team Leader

are seeking an

to join our Water Operations Division in North England. This role is to support our Team in Manchester Cheshire.

Our team of Leakage Engineers and technicians are at the heart of our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with RPS.

This is a permanent, full time position working Monday to Friday 07 : 00 - 15 : 30 plus overtime, bonus and benefits. Your base will be RPS Warrington and working from United Utilities office in Eccles. You will also be allocated a company van and fuel card. You will report to the Regional manager.

The RPS Asset, Surveying, and Inspection (AS&I) team provides industry leading services to the UK Water Industry and our employees are involved in services supporting Water Networks, Drainage, Surveying, Leakage Consultancy, Water Resources and Efficiency. The team analyse complex data and provide pragmatic solutions. This includes reducing water leakage and preventing flooding and pollution in local communities.

RPS, part of Tetra Tech since January 2023, is a global firm that defines, designs, and manages projects in urbanisation, natural resources, and sustainability. As part of Tetra Tech's 28,000-strong team across 550 offices in over 120 countries, we deliver solutions that create lasting value in an increasingly urbanised and resource-scarce world. By leveraging our global expertise, we enable our clients to develop winning solutions for their clients and communities.

As a Tetra Tech company, RPS is proud to provide market-leading development and project opportunities for our people, supporting their growth while addressing the challenges that matter. Our people drive our success, and this is where you come to build a career.

As a key member of the Asset, Surveying, and Inspection (AS&I) business, your role as Area Team Leader is critical to our strategic priorities - to deliver great work for our clients by providing excellent customer service and executing complex operational tasks. Whether you are just starting out or taking the next step in your career, this position provides an opportunity for you to progress with RPS.

You will need to work flexibly, working weekends, evenings and overtime if required. Be willing to travel to different locations. It is essential that you enjoy working outdoors, as come rain or shine, you will mostly be outside.

• Act as a point of contact for site staff – ALC and Logging Inspectors
• Take responsibility for Risk Assessment and Health & Safety Management
• The analysis and driving of Health & Safety performance
• Complete quarterly SBWIBEST – best observations and highlighting trends
• Deliver monthly toolbox talks and safety alerts
• Lead a team of approximately 15 field-based staff on a day-to-day basis to deliver outstanding client care, customer service, technical excellence and project outcomes
• Ensure compliance of all teams to approved technical procedures and management of the Company's Integrated Management System
• Produce clear and up to date status reports for day-to-day leakage delivery
• Analyse and continuously improve leakage team's performance – highlighting performance trends and reporting
• Assist site staff to locate and promote leakage jobs, mentor and train field staff to maintain continued improvement
• Track and drive the performance of field staff
• Formalise and submit incident and accident reports
• Ensure that all work is completed in a timely and accurate manner

• Strong commitment to Health and Safety
• Track record of leading a team with a strong management style and the ability to motivate, influence, negotiate and performance manage
• Strong customer service ethos and track record
• Experience of meeting strict client and company targets
• Excellent IT skills and working knowledge of Microsoft Office applications
• Ability to work to deadlines and achieve targets
• Clear and fluent…