Director of Operations

.Director of Operations - Manchester, UK page is loaded## Director of Operations - Manchester, UKlocations:
Manchester, United Kingdom time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 31, 2026 (30+ days left to apply) job requisition :
R
**** About Task Us:
**** Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
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* What We Offer:

**** At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us. Join our team today and experience firsthand our dedication to supporting People First.

What does a
** Director of Operations - Fleet Response
** Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role! We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction.

As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.

As
** Director of Operations**, you will:
* Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency.
* Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team.
* Maintain an open line of communication between staff and senior management.
* Manage and staff the operations assigned.
* Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like.
* Develop individual and team goals and implement plans to carry out objectives.
* Guide the Operations Managers in meeting all team & individual goals.
* Ensure compliance with all established policies and procedures.
* Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures.
** Requirements:
*** At least 3 years of experience in the related field preferably Director or VP level specializing in BPO Autonomous Vehicle Operations.
* Strong computer skills especially in using Google Suite applications.
* Proven track record of meeting, delivering and exceeding targets.
* Excellent communication skills,  both verbal and written.
* Must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude.
* Proven ability to scale operations, and strong…