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Ecommerce General Manager - Myprotein Western Europe

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: THG
Full Time position
Listed on 2025-11-23
Job specializations:
  • Management
    Operations Manager, Business Management, General Management
Salary/Wage Range or Industry Benchmark: 1000 GBP Weekly GBP 1000.00 WEEK
Job Description & How to Apply Below

Ecommerce General Manager - Myprotein Western Europe

Join THG as the General Manager for Myprotein Western Europe (Western EU & DACH).

About THG

We are THG, a global e‑commerce group focused on becoming the leader in beauty and sports nutrition. Our portfolio includes LOOK FANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, covering two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we operate with over 2,500 people.

Role Overview

Role: General Manager – Western Europe & DACH

Brand: Myprotein

Reporting to: Chief Commercial Officer

Location: THG HQ, Manchester (WA15 0AF
) – Fully Office Based

As General Manager for Myprotein Western Europe you will lead strategic growth and performance across key European markets, delivering profitability and brand development.

Responsibilities
  • Own the P&L and deliver sustainable growth across DACH, France & Benelux, driving revenue, margin, and profitability targets.
  • Develop and execute a comprehensive annual business and marketing strategy that delivers brand and commercial objectives.
  • Lead cross‑functional teams including trading and marketing to deliver best‑in‑class customer experience and brand consistency.
  • Drive commercial performance, leveraging data insights to inform decisions on pricing, promotions, and product strategy.
  • Collaborate closely with key departments (supply chain, logistics, finance, compliance) to ensure efficient market operations.
  • Oversee marketing strategy across paid & organic channels, CRM, influencer activity, and brand campaigns to drive acquisition and retention.
  • Develop market‑specific influencer strategies, ensuring partnerships, content, and creator activity support brand awareness and commercial performance.
  • Build strong regional partnerships and maintain deep understanding of market trends, competitors, and consumer behaviour.
  • Foster a high‑performance culture, providing leadership, mentorship, and professional development to team members across the region.
Qualifications
  • 5+ years’ experience in e‑commerce, digital marketing, or general management, ideally within consumer brand or FMCG environment.
  • 3+ years in a leadership role managing cross‑functional teams.
  • Proven track record of P&L ownership and delivering profitable growth across multiple markets.
  • Deep understanding of e‑commerce & digital marketing landscapes across Western EU.
  • Strong commercial and analytical acumen, translating data into actionable insight.
  • Experience leading and developing teams in a high‑growth, fast‑paced business.
  • Excellent stakeholder management & communication skills, capable of influencing at all levels.
  • Fluent in English; additional language (Dutch, German, French) highly desirable.
  • Entrepreneurial mindset with passion for health, fitness, and innovation.
What We Offer Career Development
  • Access bespoke development programmes designed by our in‑house L&D team.
  • Continued development through our up‑skilling programme with an industry‑leading provider.
Enhanced Leave
  • 25 days annual leave plus bank holidays.
  • Enjoy birthday off (we don’t work on it either!).
  • Enhanced maternity & paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
  • Access face‑to‑face and virtual appointments with our in‑house GP.
  • Access Bupa’s 24/7 Employee Assistance Programme (EAP).
  • State‑of‑the‑art on‑site gym.
  • On‑site physio.
Other Perks
  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On‑site staff shop.
  • On‑site barber.
  • Refer an employee and earn up to £1,000 when they pass probation.
  • Anniversary gifts at 5 and 10 years of service.
Equality & Diversity

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make.

THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.

Due to high volumes of applications, please allow up to 14 days to hear back from us. If you do not hear back, contact our Talent team.

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