Field Service Engineer

Field Service Engineer – Manchester

£35,100 per annum - Permanent (M Postcodes Only)

At Costa Coffee we are reimagining coffee experiences in over 50 countries. We are looking for a dedicated Field Service Engineer to keep our Costa Express equipment running smoothly across Manchester. If you enjoy troubleshooting, have a passion for customer service, and want to grow with a global brand, this is the role for you.

• Access to the Coca-Cola share scheme including matched contributions
• Bonus up to 10%
• High‑spec Ford van for business and personal use (optional)
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members in unexpected financial pressure

• Diagnose faults to repair or replace equipment that keeps customers enjoying their coffee
• Communicate issues, problems and solutions through escalation points
• Serve up smiles with first‑class customer service for our partners

• Agile and experienced with service equipment in an electrical or mechanical engineering role
• A efficiency expert ready to keep our equipment operating effectively
• A people person who can stay calm under pressure

We invest in our Field Service Engineers. Our City & Guilds Assured training programme helps you reach your full potential. You’ll receive technical learning bespoke to each machine proposition, hands‑on experience with a Field Service Engineer, and deep training at our Loudwater Academy. You’ll be supported by champions in the field and have access to a digital platform for day‑to‑day support.

37.5 hours a week, 1/4 weekends.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Repair and Maintenance

Location:

Manchester, England, United Kingdom